Are you providing Local Support?

[Nizar Kerkeni]

Salam,
We (Tunisian Loco) provide support for Tunisian ubuntu user via our irc
channel and our mailing list. We don't need a phone to support others.
@++
 
----------------message original-----------------
De: "Randall Ross" randall at executiv.es
A: loco-contacts at lists.ubuntu.com
Date: Fri, 27 Aug 2010 14:42:13 -0700
-------------------------------------------------
 
 
> Ubuntu Vancouver provides support locally to all Ubuntu users in
> Vancouver BC, in person, free-of-charge at centrally located public help
> sessions. We have a dedicated team of technical volunteers that assist
> with common issues, mostly around installation, configuration, and
> drivers. We are also available at these sessions to provide 1-on-1
tutoring.
> 
> Our support events are hosted once a month (sometimes more if demand
> warrants). We also have occasionally dispatched our tech volunteers to
> do house-calls under emergency situations.
> 
> Note: Our definition of local does not match what others are calling
> 'local' (in reference to regional and national teams.) We cover a city
> area that is walkable, bikeable, (or by local transit) and in general no
> more than 30 minutes commute from end to end.
> 
> We do not offer tech support on IRC as we have found that people having
> issues in our city do not use it either because they don't know how to,
> or the issues that they are having prevent them from using it. Our
> target audience for local support is everyday, normal Ubuntu users...
> those people across the chasm.
> 
> Cheers,
> Randall
> Ubuntu Vancouver LoCo
> 
> --
> 
> 
> On 10-08-27 07:13 AM, YoBoY wrote:
>> Hi,
>> 
>> Sorry to ask this stupid question but, what is Local Support ?
>> 
>> Lot of teams in the https://wiki.ubuntu.com/LoCoTeamList and in
>> http://loco.ubuntu.com/ are providing local support, but I really don't
>> understand what is this "Local Support" for the Loco Teams. I don't
>> think my team is providing such thing. In my comprehension of the words,
>> local support is when a user can call to have help from another
>> user/member in his area. How a new user can understand that "provide
>> local support" ?
>> 
>> So I'll really pleased if the other locos could share their thought
>> about that.
>> 
>> Thanks
>> 
>> YoBoY
>> 
> 
> 
> 
> -- 
> loco-contacts mailing list
> loco-contacts at lists.ubuntu.com
> https://lists.ubuntu.com/mailman/listinfo/loco-contacts
> 

-- 

Nizar Kerkeni
LoCo ubuntu-tn and ubuntu member
http://www.ubuntu-tn.org
http://blog.nizarus.org