Upgrade problem caused by many mistakes and broken packages.

[Valorie Zimmerman]

Thank you, Kody, I was in a car traveling south from LinuxFest NW most of
yesterday.

`ubuntu-bug kubuntu website` (or maybe kubuntu-website) or `ubuntu-bug
installer` or whatever package you think might be the problem is the way to
begin your bug report (BR) in konsole/yakuake. You will be given a series
of choices and will end up on Launchpad where your comments (keep them
short and to the point please) can be entered. If a log file is needed it
will be uploaded; no need to zip, etc.

It is important to do this from the broken system if possible; sometimes it
must be done directly from the terminal, which can seem a bit scary, but
beyond being not-very-friendly, it's fine.

If you can't reach the internet from the broken system, I believe you have
a choice to use "pastebinit" which is a tiny application from another,
running system. More about that here:
https://help.ubuntu.com/community/Pastebinit. It's been awhile since I had
to resort to using that so my advice might have cobwebs on this paragraph.

Developers need bug reports, and short, accurate descriptions of the issues
in order to solve them. Long emails full of lots of issues are not helpful
to them. Your fellow users can help you answer questions, do some
problem-solving, etc. but if you have a bug, unless you have the skill to
fix packaging or software issues, you need devels to fix those things, and
devels need bug reports.

Even writing to to the devel ML or in the devel IRC/Matrix channels, they
will want the BR#, such as Bug12345. Many devel-chans have a bug-bot that
will give them the URL to that BR in launchpad so that can read it
directly, see what similar reports have to say, what if any changes have
been recently made, etc.

Bug reports are one of the most important ways that users contribute
directly to the quality of our free software.

Please file bug reports, not complaints on reddit/facebook/twitter/etc. If
all those complaints were BRs, our software would be better, faster!

Thank you,

Valorie

On Mon, Apr 29, 2024 at 6:48 AM Cody Smith <cody.smith at ubuntu.com> wrote:

> ML means "Mailing List" in this context, essentially what you're sending
> your emails to (the Kubuntu Users Technical Support mailing list).
>
> Figured I'd clear that up for ya.
>
> At any rate a lot of what your sending would be best put in a bug report
> on Launchpad. There's some good info that you can put into a bug report.
>
> --c_smith
>
> On Mon, Apr 29, 2024 at 3:53 AM Sorin Srbu <sorin.srbu at ki.se> wrote:
>
>> On lör, 2024-04-27 at 10:50 +0200, Bastiaan Gijsbertus Roufs wrote:
>> > More about this....
>> >  >I have tried to download the ISO in the regular way. However, the .iso
>> > file I got this morning does not pass the SHA256 checksum test.
>> >
>> > > Now, I am downloading it again in the same way, for lack of a
>> BitTorrent
>> > > link that is functional. I really want to make today a fresh install
>> - I
>> > > cannot wait for the hardware upgrade,
>> > A second attempt to download the ISO file of the latest LTS succeeded
>> in 9
>> > minutes instead of a few hours. However, it failed again the checsum
>> > test.....
>> > bas at Camino:~/Downloads$ sha256sum kubuntu-24.04-desktop-amd64.iso
>> > ec3db0c5179556a9f5ff0895c57935ed1789612459e42558c24387b3b0b19b0c
>> kubuntu-
>> > 24.04-desktop-amd64.iso
>> > This does not coincide with the figures at this page:
>> > https://kubuntu.org/alternative-downloads/
>> > Yours,
>> > Bas.
>>
>> Hello,
>>
>> I'm getting the below. I downloaded the ISO via torrent from the Kubuntu
>> website. Does this help anything?
>> Looks like I'm getting the same checksum as you do.
>>
>> root at seedbox:/home/seedbox/Downloads# sha256sum kubuntu-24.04-desktop-
>> amd64.iso
>> ec3db0c5179556a9f5ff0895c57935ed1789612459e42558c24387b3b0b19b0c  kubuntu-
>> 24.04-desktop-amd64.iso
>>
>>
>> --
>> Sorin Srbu
>> Drifttekniker, Serverdrift
>> Karolinska Institutet Universitetsbibliotek
>> Enheten för teknikstöd och bildproduktion,
>> Avdelningen för Verksamhetsstöd
>> Tele: 08-524 84166
>>
>>
>> # They say you can't buy happiness, but you can buy a
>> # motorcycle, and that's pretty damn close!
>>
>> --
>> kubuntu-users mailing list
>> kubuntu-users at lists.ubuntu.com
>> Modify settings or unsubscribe at:
>> https://lists.ubuntu.com/mailman/listinfo/kubuntu-users
>>
> --
> kubuntu-users mailing list
> kubuntu-users at lists.ubuntu.com
> Modify settings or unsubscribe at:
> https://lists.ubuntu.com/mailman/listinfo/kubuntu-users
>


-- 
she/her. "Dwell on the beauty of life. Watch the stars, and see yourself
running with them." - Marcus Aurelius
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <https://lists.ubuntu.com/archives/kubuntu-users/attachments/20240429/0cffb0d3/attachment.html>