smtp password for kmail does not remain.

[Clay Weber]

On Thursday 28 January 2010 08:59:03 pm Steven Vollom wrote:
> --- On Thu, 1/28/10, Clay Weber <claydoh at midmaine.com> wrote:
> > From: Clay Weber <claydoh at midmaine.com>
> > Subject: Re: smtp password for kmail does not remain.
> > To: "Kubuntu user technical support" <kubuntu-users at lists.ubuntu.com>
> > Date: Thursday, January 28, 2010, 10:14 AM
> >
> > Steven Vollom wrote:
> > > This is the second time this has happened recently; I
> >
> > reinstalled Karmic to repair it last time, because the
> > resolution was not found.
> >
> > > Kubuntu Karmic 9.10, KDE 4.3.4, quad core AMD 64bit,
> >
> > Kmail 1.12.4.
> >
> > > att.yahoo.com confirms that all is well at their end.
> > >
> > > I find an anomaly when verifying the configuration for
> >
> > kmail.  Every entry appears exactly right except the
> > password entry in smtp.  When I type it in, and
> > afterward click on apply, then verify that the password has
> > been saved, I find the area where the password is entered
> > blank.  Always before the blank area would retain 8
> > black dots that show when entering the password.  When
> > the space is blank, no emails can be sent, and the password
> > can not be entered and applied to resolve this.
> >
> > > I want to avoid having to re-install the OS again;
> >
> > that was the only solution I was able to find to fix the
> > problem last time.  I was unable to respond to help
> > from Lindsay last time, but Lindsay was attempting
> > help.  Thanks in advance for any help you may provide.
> >
> > > Steven
> >
> > Why are you completely reinstalling the OS for this
> > problem?
> > You are simply wasting time doing that. You should
> > initially be
> > renaming/moving your kmail configuration files and mail
> > folders first,
> > then try recreating your account settings from scratch.
> 
> That is the first thing I do when this problem appears.  However, removing
>  kmail and starting from scratch doesn't change anything, when this problem
>  appears.  Using kpackagekit to remove kmail after saving the folders that
>  contain my data, doesn't remove the configuration.  When I re-install
>  kmail even the configuration remains in the new install.  I don't know how
>  to remove the configuration, as well.  Consequently, after attempting all
>  available recommendations, eventually I format the root drive and
>  reinstall.  When I do this, kmail has to be configured, but it works then.
> 

I never said anything about *uninstalling* kmail (doing that does NOT remove 
any of your settings). Moving or renaming the configurations files gets you a 
clean kmail setup. You should be able to locate these files in your /.kde 
folder, and a quick bit of research will reveal what and where they are.

On second thought, go back into the kubuntu-users archive fro December 2008
https://lists.ubuntu.com/archives/kubuntu-users/2008-December/035839.html
and retrace  your steps.

> > Can you access your mail via a web interface? If so you can
> > at least
> > have access to that email while trying to figure things
> > out.
> 
> att.yahoo is my Internet Service Provider.  I am using their mail program
>  now, to respond to your email.  It is cumbersome and not as efficient as
>  kmail when kmail is working properly, but it keeps me from being blind and
>  deaf to the Net.
> 
> > If I have time later I will see if there is a visual guide
> > somewhere to
> > help you out
> 
> If you are willing to do that, I will continue to use the yahoo mail
>  application and wait for new help.  I really would prefer not solving the
>  problem by installing.  I have not heard anyone else with this particular
>  problem, and I read every post.  Nor have I been able to find a duplicate
>  situation on other forums.  It is probably something that I am doing wrong
>  and do not realize it.  In any event thanks for the help.
> 
> Steven
> 
> > clay
> 

-- 
Clay Weber
http://kubuntuforums.net
http://flyballmaine.com
http://emacdogsports.com