no sound on web site's

[William Biggs]

On Mon, 2009-10-26 at 13:16 -0500, Bruce MacArthur wrote:
> Greetings --
> 
> It is "best practice" to respond in-line or to "bottom-post".  I do so.
> 
> On Monday 26 October 2009 12:58:59 pm William Biggs wrote:
> > sorry I should gave more info yes I have speakers
> This is obviously good.
> 
> > when I try to play any
> > video in firefox
> What version?  Can you cite a specific video example?
> 
> > or the browse that is installed in 9.04 kubuntu
> Do you mean Konqueror?  What version?
> 
> > I get a
> > cracking sound thought the speakers
> Do you mean "through"?  Does the "cracking sound" have any musical 
> characteristics within it, or is it pure static?
> 
> > I do not know what ver of kde I have
> This kind of thing is very important.  Can you use "Help --> About KDE"?
> 
> > I new to kubuntu
> I have only a very few months of Kubuntu experience myself -- WELCOME to 
> the "family".  Please see further comments below.
> 
> 
> > On Mon, 2009-10-26 at 12:46 -0500, Bruce MacArthur wrote:
> > > On Monday 26 October 2009 11:38:51 am William Biggs wrote:
> > > > When I try to watch a video on a web site there no audio . I would 
> > > like
> > > > to know how to fix it ?
> > > > 
> > > > 
> > > > -- 
> > > > kubuntu-users mailing list
> > > > kubuntu-users at lists.ubuntu.com
> > > > Modify settings or unsubscribe at: 
> > > https://lists.ubuntu.com/mailman/listinfo/kubuntu-users
> > > > 
> > > Hello, William --
> > > 
> > > 01 -- Do you have at least one audio speaker?
> > > 02 -- Are your speakers actually connected to the computer?
> > > 03 -- If they have a switch, is it turned "On"?
> Kids -- and even pets -- can goof-up things like these.  Your report of 
> "cracking sound" suggests that you are okay thus far.
> 
> > > 04 -- Have you (accidentally?) disabled audio on your browser?
> Perhaps not -- with the "cracking sound" reported.
> 
> > > 05 -- Exactly what version of Kubuntu are you running?
> Jaunty -- 9.04.  Thank you.
> 
> > > 06 -- What version of KDE are you using?
> > > 07 -- Exactly what browser (name and version) are you using?
> Firefox (version what?) and Konqueror(?) (version what?)
> 
> > > 08 -- What (if any) virtualization are you using?
> Seemingly not.  Correct me if I am in error.  But are you dual-booting?  
> What alternate Operating Systems are available to you?  What happens 
> with audio when using those?
> 
> > > 09 -- Has the audio worked previously?  If so, when (most recently)?
> > > 10 -- What hardware and-or software changes have you made?
> > > 11 -- Does other audio work on this system?
> The answers to these questions are VERY important.  How long have you 
> had Jaunty installed?  Why do you hesitate to answer these?
> 
> > > 
> > > I admit that some of these questions must seem rather elementary -- 
> or 
> > > even sarcastic.  That is NOT my intent in asking them.  I am trying 
> to 
> > > point out that you have given "us" virtually NO information from 
> which 
> > > to work intelligently -- so what else can be said constructively 
> just 
> > > yet?  If you will supply reasonable and responsible information, I 
> > > suspect that the real experts (and I am NOT one!) can spend their 
> efforts 
> > > on your problem MUCH more productively.  Hope This helps!!!
> > > 
> > > Bruce   Mac Arthur
> > > 
> > > 
> > 
> > 
> > -- 
> > kubuntu-users mailing list
> > kubuntu-users at lists.ubuntu.com
> > Modify settings or unsubscribe at: 
> https://lists.ubuntu.com/mailman/listinfo/kubuntu-users
> > 
> 
> Bruce   Mac Arthur
The firefox ver is 3.0.14 in firefox I have try youtube I have tryed
alot other site's all the site are the same . I also have tryed konueror
4.2.2 and kde 4.2.2 . The sound works when I boot up the computer it
just dose not work in browser I my not have the w64codes in right I can
not found out how to install then . I can install then in ubuntu but I
like kubuntu better but the video plays right no I have kubuntu
installed buy it self dose that help or do you need more info ?