no sound on web site's
bmacasuru at fastmail.us
Mon Oct 26 18:16:37 UTC 2009
It is "best practice" to respond in-line or to "bottom-post". I do so.
On Monday 26 October 2009 12:58:59 pm William Biggs wrote:
> sorry I should gave more info yes I have speakers
This is obviously good.
> when I try to play any
> video in firefox
What version? Can you cite a specific video example?
> or the browse that is installed in 9.04 kubuntu
Do you mean Konqueror? What version?
> I get a
> cracking sound thought the speakers
Do you mean "through"? Does the "cracking sound" have any musical
characteristics within it, or is it pure static?
> I do not know what ver of kde I have
This kind of thing is very important. Can you use "Help --> About KDE"?
> I new to kubuntu
I have only a very few months of Kubuntu experience myself -- WELCOME to
the "family". Please see further comments below.
> On Mon, 2009-10-26 at 12:46 -0500, Bruce MacArthur wrote:
> > On Monday 26 October 2009 11:38:51 am William Biggs wrote:
> > > When I try to watch a video on a web site there no audio . I would
> > like
> > > to know how to fix it ?
> > >
> > >
> > > --
> > > kubuntu-users mailing list
> > > kubuntu-users at lists.ubuntu.com
> > > Modify settings or unsubscribe at:
> > https://lists.ubuntu.com/mailman/listinfo/kubuntu-users
> > >
> > Hello, William --
> > 01 -- Do you have at least one audio speaker?
> > 02 -- Are your speakers actually connected to the computer?
> > 03 -- If they have a switch, is it turned "On"?
Kids -- and even pets -- can goof-up things like these. Your report of
"cracking sound" suggests that you are okay thus far.
> > 04 -- Have you (accidentally?) disabled audio on your browser?
Perhaps not -- with the "cracking sound" reported.
> > 05 -- Exactly what version of Kubuntu are you running?
Jaunty -- 9.04. Thank you.
> > 06 -- What version of KDE are you using?
> > 07 -- Exactly what browser (name and version) are you using?
Firefox (version what?) and Konqueror(?) (version what?)
> > 08 -- What (if any) virtualization are you using?
Seemingly not. Correct me if I am in error. But are you dual-booting?
What alternate Operating Systems are available to you? What happens
with audio when using those?
> > 09 -- Has the audio worked previously? If so, when (most recently)?
> > 10 -- What hardware and-or software changes have you made?
> > 11 -- Does other audio work on this system?
The answers to these questions are VERY important. How long have you
had Jaunty installed? Why do you hesitate to answer these?
> > I admit that some of these questions must seem rather elementary --
> > even sarcastic. That is NOT my intent in asking them. I am trying
> > point out that you have given "us" virtually NO information from
> > to work intelligently -- so what else can be said constructively
> > yet? If you will supply reasonable and responsible information, I
> > suspect that the real experts (and I am NOT one!) can spend their
> > on your problem MUCH more productively. Hope This helps!!!
> > Bruce Mac Arthur
> kubuntu-users mailing list
> kubuntu-users at lists.ubuntu.com
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Bruce Mac Arthur
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