configuring kmail

Steven Vollom stevenvollom at
Thu Jul 16 22:47:36 UTC 2009

On Thursday 16 July 2009 05:26:05 pm stanhughes at wrote:
> I have just put kunbuntu on a new computer and am now trying to configure
> kmail
> I have it receiving mail , but can't seem to configure it to send mail.  I
> have followed all the suggestions on the email servers site.
>   The message I get is:
>    Sending failed:
> Authentication failed.
> Most likely the password is wrong.
> The server responded: "5.7.0 authentication failed"
> The message will stay in the 'outbox' folder until you either fix the
> problem (e.g. a broken address) or remove the message from the 'outbox'
> folder. The following transport was used:
>   The password is not wrong, so any ideas what might be?
>   Thanks,
>        Stan Hughes

I have had that problem in the past.  What was wrong in my situation, is that 
under the 'Account Name' in both sending and receiving, the automatic part of 
the kmail configuration (which is done for us) put my ISP name "" 
for that entry, but the server actually requires my email address be in this 
entry.  So I changed from "" to "stevenvollom at" and 
it worked perfectly after that.  

It may be Kmail's new preconfiguration. I suppose it may be a bug, but it may 
work appropriately in most cases, I just don't know.  You could call your ISP 
and ask them what they want for Account Name.  If yours is a duplicate of my 
problem you will have the solution.  I hope this helps.  Some ISP's are not  
very helpful due to using Linux, so they may not tell you.  If no one provides 
the correct solution, try what I did and put your name, email address, or any 
other thing that may make sense to you in that place, to see if that works.  
Just think what you would normally put there, if filling the configuration out 
yourself and you will probably fix the problem.  I hope this helps, and my 
explanation is understandable.


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