New on kubuntu

Billie Erin Walsh bilwalsh at
Tue Jul 14 03:28:56 UTC 2009

Derek Broughton wrote:
> Billie Erin Walsh wrote:
> <snip>
>> For someone that is just doing his first install telling them how to get
>> synaptic installed and the rest is easy. Steps
>> 1) Click the big blue icon with the "K" on it
>> 2) Go to "System"
>> 3) Click "Synaptic Package Handler" [ Put in user password in popup ]
>>       A) Left pane shows categories
>>              a) Choose category to brows only that type software or
>> "all" to view everything
>>       B) Top right pane shows packages
>>              a) Left click package to see description in lower right pane
>>              b) Right click package to choose install or other options
>> 4) Click "Apply" when ready and follow prompts
>> 5) Kick back and relax
>> I think anyone could figure it out from there.
> You obviously have never been on a software helpdesk.  Trust me, most people 
> who ask would never get past #2.

Well, your right about never having "worked" at a help desk. However, I 
have talked many people through much more difficult computer tasks that 
how to install packages in Synaptic over the telephone. If your using 
the same software and doing it click for click right with them they can 
usually get it pretty quick. I'm pretty sure the vast majority of people 
that have never seen a KDE desktop could get Synaptic open and find the 
packages they want following simple instructions as above.

Treat all stressful situations like a dog does.
If you can't eat it or play with it, 
just pee on it and walk away

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