Local printers not supported

[David McGlone]

On Thursday 06 August 2009 01:30:37 pm Michael Hirsch wrote:
> On Thu, Aug 6, 2009 at 10:14 AM, Eberhard 
Roloff<tuxebi at gmx.de> wrote:
> > Michael Hirsch wrote:
> >> I'm trying to help my Dad with a problem.  He's using KDE 
3.5.x and
> >> his USB printer stopped working.  He can see the printer with 
"lsusb"
> >> so it would appear that USB works, but when he tries to add 
the
> >> printer with the KDE Add Printer Wizard, the choice "Local 
printer
> >> (parallel, serial, USB)" is deactivated.  He can't press the 
radio
> >> button to enable it.  The other radio buttons are all active 
except
> >> for "Serial Fax/Modem printer".
> >
> > What does "stopped working" mean?
>
> It used to work, and now it doesn't.
>
> > Why does he need to add an apparently existing printer?
>
> The printer is defined, but not functional.  One approach I gave 
him
> was to try to define it again.  Also, he took the printer to my 
Mom's
> computer which is also running Kubuntu and tried to install it 
there
> with the same symptom.
>
> Strangely, when he tries to edit the currently defined printer, it is
> defined to be a local printer, but the local printer field is greyed
> out and not functional.
>
> > You might try with http://localhost:631 and see, whether you
> > can reenable the printer and print a testpage from there.
>
> I'll see if I can talk him through that.  It's tricky because he lives
> far away, so this is all phone support.

Why don 't you use KRDC (remote desktop) to help him?

-- 
Blessings,
David M.
http://www.dmcentral.net