Laptop email sending problem

Neil Winchurst barnaby at drofle.com
Fri Sep 26 07:55:58 UTC 2008


Steven Vollom wrote:
> I recently purchased a used Compaq Ivo N620c laptop.  I configured the 
> email client the same as my desktop.  Both have Kubuntu 8.04 and KDE 
> 3.5.9.  Both run Firefox and Thunderbird as default.  When I attach my 
> DSL cable moden to the laptop, I am able to surf the internet, as well 
> as receive emails, however when I attempt to send an email, a window 
> opens asking the password for my email server.  I type in the password 
> an click enter and the selfsame window opens again and again.  I get an 
> unable to connect to the server also.  I have tried to get help from 
> att.yahoo, but they are not helpful because I am not using their mail 
> program or their browser and am using Kubuntu Hardy instead of Microsoft 
> or Apple.  I have used Kubuntu for 3 years with Firefox and Thunderbird 
> on my desktop with no problems.  The fact that I receive emails but 
> cannot send suggests that at least part of the program is working.  Help 
> please.
> 
> Steven Vollom
> 
I had exactly this problem too. I have looked at the other replies and 
not found a mention of what I did, so ...

In Thunderbird

Edit > Account Settings then click on Outgoing Server. Then click on
the Edit button.

A new window will open up which will include

Security and Authentication.

I found that 'Use name and password' was selected. Deselect it and all 
should be well. It worked for me anyway.

Hope that works

Neil Winchurst




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