Printing Problem with Hardy

Nigel Ridley nigel at
Mon Jun 16 09:25:20 UTC 2008

Michael Satterwhite wrote:
> Last Sunday, I upgraded to Hardy. At that time, my printer (HP Photosmart 
> D5360) was printing correctly. This morning, I tried to run the hp-toolbox to 
> check Ink levels. When I did, I got the error message:
> 	error: CUPSEXT could not be loaded. Please check HPLIP installation.
> That seemed like there was a problem in the upgrade routine for HPLIP. I then 
> uninstalled and reinstalled HPLIP. At that point, everything was broken. I 
> can no longer print at all. Trying to run hp-toolbox gets the same error.
> While I can live without hp-toolbox (I'd rather not!), I *DO* need to get my 
> printer going again asap. Can anyone suggest a fix? 
> ---Michael

Have you installed the relevant 'gutenburg' apps (they contain the drivers and are not installed 
by default).



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