Email goes to Outbox

Bruce Marshall bmarsh at
Fri Dec 12 20:43:14 UTC 2008

On Friday 12 December 2008, Steven Vollom wrote:
> I am re-posting, because I may have a bug in my Kmail client.  I believe I
> have located the problem in my email to Outbox problem, however, it has to
> do with an irregularity in my email address and server identity.

First of all Steven, I think you ought to go easy on assuming (and reporting) 
that everything you see is a bug.  It kind of rubs the wrong way when I (and 
a lot of others) have been using Kmail for over 8 years and have seen very 
few problems if any.

First assume it is something you either misunderstand or have done wrong.   
Sorry, but that would probably over 95% of your 'situations'.

> My email address is stevenvollom at  It has remained that way,
> and has continued as my email address, even after at&t became my server.  I
> believe this is the area of confusion in my kmail program.  I just noticed
> a peculiarity in the warning I get when mail is sent to the Outbox.  Here
> is the box that comes on the screen:
> Sending failed:
> Connection to host is broken.
> The message will stay in the 'outbox' folder until you either fix the
> problem (e.g. a broken address) or remove the message from the 'outbox'
> folder. The following transport protocol was used:

In this case, you misunderstand... is the NAME you gave to 
this particular 'sending account' and has nothing to do with the information 
required to actually talk to that account.  You can 'name' an account 
anything you want....

> Notice that the transport protocol is indicated as  I
> believer there are two errors in the protocol.  If is the
> appropriate protocol, wouldn't it be small [s]?  If it should be
>, would that not be the confusion.  Is perhaps Kmail taking
> this particular address from my email address as opposed to the sender Host
> at&t?

So either this account is flakey (it sometimes works) or if it doesn't work at 
all you have probably supplied the wrong connection information.

> In kmail configuration, there is no place where I have indicated
> as anything but my email address, and then with a small [s]
> as shown above, when I typed my email address in this email.

I think you are wrong on this.  Check the 'name' on the account.

> If my contention is correct, how do I fix the problem?  I did not make an
> entry that can be corrected.
> Steven

Provide the right information and learn what you are doing.  :-)

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