[Bug 1760271] [NEW] Scan does not operate on my HP multifunction laser

winux 1760271 at bugs.launchpad.net
Sat Mar 31 08:13:15 UTC 2018


Public bug reported:

Hi

I just tried this scan/printer "Laser Jet Pro MFP M125nw" on Ub 18.04 today's update
- it works for printing (so the link is correct)
- but not for scanning, here is the error message
http://i66.tinypic.com/newd50.png
it says machine not detected, check your connection, despite it just worked for printing ??

For your info it worked perfectly with 16.04

I did the same than at that time
hp-setup
sudo apt install hplip
sudo apt install hplip-gui
I installed it thru RJ45
I guess it's a release bug, but up to you to decide/ confirm

A few infos (the ones I know how to proceed)
uname -a
Linux PC-HP-Club 4.15.0-13-generic #14-Ubuntu SMP Sat Mar 17 13:44:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux

apt-cache policy pkgname
N: Impossible de trouver le paquet pkgname

** Affects: printer-applet (Ubuntu)
     Importance: Undecided
         Status: New

** Package changed: usb-creator (Ubuntu) => printer-applet (Ubuntu)

** Description changed:

  Hi
  
  I just tried this scan/printer "Laser Jet Pro MFP M125nw" on Ub 18.04 today's update
- - it works for printing
+ - it works for printing (so the link is correct)
  - but not for scanning, here is the error message
- http://i66.tinypic.com/newd50.png
+ http://i66.tinypic.com/newd50.png 
+ it says machine not detected, check your connection, despite it just worked for printing ??
  
  For your info it worked perfectly with 16.04
  
  I did the same than at that time
  hp-setup
  sudo apt install hplip
  sudo apt install hplip-gui
  I installed it thru RJ45
  I'm pretty sure it's a release bug, but up to you to decide/ confirm
  
  A few infos (the ones I know how to proceed)
  uname -a
  Linux PC-HP-Club 4.15.0-13-generic #14-Ubuntu SMP Sat Mar 17 13:44:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
  
  apt-cache policy pkgname
  N: Impossible de trouver le paquet pkgname

** Description changed:

  Hi
  
  I just tried this scan/printer "Laser Jet Pro MFP M125nw" on Ub 18.04 today's update
  - it works for printing (so the link is correct)
  - but not for scanning, here is the error message
- http://i66.tinypic.com/newd50.png 
+ http://i66.tinypic.com/newd50.png
  it says machine not detected, check your connection, despite it just worked for printing ??
  
  For your info it worked perfectly with 16.04
  
  I did the same than at that time
  hp-setup
  sudo apt install hplip
  sudo apt install hplip-gui
  I installed it thru RJ45
- I'm pretty sure it's a release bug, but up to you to decide/ confirm
+ I guess it's a release bug, but up to you to decide/ confirm
  
  A few infos (the ones I know how to proceed)
  uname -a
  Linux PC-HP-Club 4.15.0-13-generic #14-Ubuntu SMP Sat Mar 17 13:44:27 UTC 2018 x86_64 x86_64 x86_64 GNU/Linux
  
  apt-cache policy pkgname
  N: Impossible de trouver le paquet pkgname

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https://bugs.launchpad.net/bugs/1760271

Title:
  Scan does not operate on my HP multifunction laser

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