Problem reporting a bug- USB regression?

Pete Graner pete.graner at canonical.com
Tue Jul 24 23:14:33 UTC 2012


Michal,

I'm not on the kernel team any longer so I've forward your email to
the kernel team mailing list, they should be able to help you there.

thanks

~pete

On Tue, Jul 24, 2012 at 7:11 PM, Michal <mekmar at gmail.com> wrote:
> Hello,
> I have been using Asus F3SG laptop with Ubuntu for some time, to this
> dayt without any major problems. I had a very strange issue for quite
> some time (it started back in the 8.04 days, I think): on the laptop
> start, webcam diod was always on. Starting Cheese or Camorama resulted
> in the program crash and brought back my webcam to any usefulness.
>
> However, I recently updated to Quantal and, to my unpleasant surprise,
> using my usual work-around resulted in system being totally hanged. By
> "system" I mean everything, not only GUI. To rule out intrusions or
> actvation of the webcam by malicious software: diod lights up on every
> boot, exactly with lightdm screen becoming active (before loging in)
> with normal,even fresh, install or when opening GUI, when running from
> LiveCD.
>
> Therefore my question is: how can I report a bug like this? I am not a
> developer, not even close (or far, to be honest), just a curious user
> trying to test and report some bugs. Yet I can't report it in a normal
> way, with apport. I write to you, because I think that the fact that the
> whole system dies is kernel-related.
>
> I think that this issue may be USB related (as lightning of the diode
> occured on plugging USB devices- I assume that webcam uses USB bus.
> Here's very brief laptop specification
> http://www.expertreviews.co.uk/laptops/208941/asus-f3sg-
> ap015c/specifications . If you decide this issue is worth of Your
> attention, I'll be happy to assist with any information I can gather on
> the issue.
> Thank you in advance,
> MichaƂ Marynowski
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-- 
Pete Graner - Release Engineering & QA Team Manager - <pgraner at canonical.com>
Canonical Ltd. - http://www.canonical.com/




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