Problem reporting a bug- USB regression?

Tim Gardner tim.gardner at canonical.com
Tue Jul 24 23:26:52 UTC 2012


On 07/24/2012 05:11 PM, Michal wrote:
> Hello,
> I have been using Asus F3SG laptop with Ubuntu for some time, to this
> dayt without any major problems. I had a very strange issue for quite
> some time (it started back in the 8.04 days, I think): on the laptop
> start, webcam diod was always on. Starting Cheese or Camorama resulted
> in the program crash and brought back my webcam to any usefulness.
>
> However, I recently updated to Quantal and, to my unpleasant surprise,
> using my usual work-around resulted in system being totally hanged. By
> "system" I mean everything, not only GUI. To rule out intrusions or
> actvation of the webcam by malicious software: diod lights up on every
> boot, exactly with lightdm screen becoming active (before loging in)
> with normal,even fresh, install or when opening GUI, when running from
> LiveCD.
>
> Therefore my question is: how can I report a bug like this? I am not a
> developer, not even close (or far, to be honest), just a curious user
> trying to test and report some bugs. Yet I can't report it in a normal
> way, with apport. I write to you, because I think that the fact that the
> whole system dies is kernel-related.
>
> I think that this issue may be USB related (as lightning of the diode
> occured on plugging USB devices- I assume that webcam uses USB bus.
> Here's very brief laptop specification
> http://www.expertreviews.co.uk/laptops/208941/asus-f3sg-
> ap015c/specifications . If you decide this issue is worth of Your
> attention, I'll be happy to assist with any information I can gather on
> the issue.
> Thank you in advance,
> MichaƂ Marynowski
>

You can report the bug the old fashioned way by using Launchpad 
directly: https://bugs.launchpad.net/ubuntu/+filebug

rtg
-- 
Tim Gardner tim.gardner at canonical.com




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