[Bug 161953] Samsung UpStage Phone USB Mass Storage not accessible

Sun Nov 11 05:25:21 UTC 2007

Public bug reported:

Binary package hint: linux-image

Probably similar to other usb bugs posted, but it seems that a bug for this particular device 
has not been reported yet. 

Mass Storage on my Samsung Upstage Phone (MPH-620) was recognized and automounted  under Ubuntu 7.04 (running the 7.04 LiveCD on my system) but access is broken on 7.10 (installed).
This is running off a usb 1.1 port so the ehci_hcd issue shouldn't apply here.  

The dmesg output after the phone is connected and put in mass storage mode is:

[  669.033992] usb 3-1.4: new full speed USB device using uhci_hcd and address 5
[  669.160066] usb 3-1.4: configuration #1 chosen from 1 choice
[  669.275760] usbcore: registered new interface driver libusual
[  669.360765] Initializing USB Mass Storage driver...
[  669.361051] scsi1 : SCSI emulation for USB Mass Storage devices
[  669.361277] usb-storage: device found at 5
[  669.361281] usb-storage: waiting for device to settle before scanning
[  669.361523] usbcore: registered new interface driver usb-storage
[  669.361654] USB Mass Storage support registered.
[  674.356603] usb-storage: device scan complete
[  674.359605] scsi 1:0:0:0: Direct-Access     Samsung  Mass Storage     2.31 PQ: 0 ANSI: 2
[  674.444471] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  674.557607] sd 1:0:0:0: [sdb] 1987585 512-byte hardware sectors (1018 MB)
[  674.561069] sd 1:0:0:0: [sdb] Write Protect is off
[  674.561080] sd 1:0:0:0: [sdb] Mode Sense: 0b 00 00 08
[  674.561084] sd 1:0:0:0: [sdb] Assuming drive cache: write through
[  674.569341] sd 1:0:0:0: [sdb] 1987585 512-byte hardware sectors (1018 MB)
[  674.572332] sd 1:0:0:0: [sdb] Write Protect is off
[  674.572338] sd 1:0:0:0: [sdb] Mode Sense: 0b 00 00 08
[  674.572342] sd 1:0:0:0: [sdb] Assuming drive cache: write through
[  674.572350]  sdb: sdb1
[  674.584398] sd 1:0:0:0: [sdb] Attached SCSI removable disk
[  674.584481] sd 1:0:0:0: Attached scsi generic sg1 type 0
[  674.931978] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  675.131765] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  675.323566] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  675.515369] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  675.715167] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  675.914963] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  676.023214] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] 
[  676.023226] : Add. Sense: Medium not present
[  676.023239] end_request: I/O error, dev sdb, sector 1987584
[  676.023247] Buffer I/O error on device sdb, logical block 1987584
[  676.114768] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  676.314564] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  676.514351] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  676.714146] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  676.913939] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  677.113752] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  677.222243] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] 
[  677.222255] : Add. Sense: Medium not present
[  677.222267] end_request: I/O error, dev sdb, sector 1987584
[  677.222275] Buffer I/O error on device sdb, logical block 1987584
[  677.313536] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  677.513333] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  677.713125] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  677.912925] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  678.108731] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  678.304530] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  678.411433] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] 
[  678.411447] : Add. Sense: Medium not present
[  678.411460] end_request: I/O error, dev sdb, sector 1987576
[  678.411469] Buffer I/O error on device sdb, logical block 1987576
[  678.492342] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  678.688130] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  678.875939] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  679.071742] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  679.259572] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  679.455352] usb 3-1.4: reset full speed USB device using uhci_hcd and address 5
[  679.563074] sd 1:0:0:0: [sdb] Device not ready: <6>: Sense Key : Not Ready [current] 
[  679.563087] : Add. Sense: Medium not present
[  679.563100] end_request: I/O error, dev sdb, sector 1987577
[  679.563107] Buffer I/O error on device sdb, logical block 1987577
[  679.563117] Buffer I/O error on device sdb, logical block 1987578
[  679.563121] Buffer I/O error on device sdb, logical block 1987579
[  679.563126] Buffer I/O error on device sdb, logical block 1987580
[  679.563131] Buffer I/O error on device sdb, logical block 1987581
[  679.563136] Buffer I/O error on device sdb, logical block 1987582
[  679.563141] Buffer I/O error on device sdb, logical block 1987583
========================================

Running on the same system on the ubuntu 7.04 live CD, the output is:

[ 5335.703817] usb 3-1.4: new full speed USB device using uhci_hcd and address 7
[ 5335.833848] usb 3-1.4: configuration #1 chosen from 1 choice
[ 5336.129045] Initializing USB Mass Storage driver...
[ 5336.129550] scsi1 : SCSI emulation for USB Mass Storage devices
[ 5336.186037] usbcore: registered new interface driver usb-storage
[ 5336.186095] USB Mass Storage support registered.
[ 5336.187052] usb-storage: device found at 7
[ 5336.187057] usb-storage: waiting for device to settle before scanning
[ 5341.183278] usb-storage: device scan complete
[ 5341.186292] scsi 1:0:0:0: Direct-Access     Samsung  Mass Storage     2.31 PQ: 0 ANSI: 2
[ 5341.271145] usb 3-1.4: reset full speed USB device using uhci_hcd and address 7
[ 5341.396064] SCSI device sdb: 1987585 512-byte hdwr sectors (1018 MB)
[ 5341.401001] sdb: Write Protect is off
[ 5341.401006] sdb: Mode Sense: 0b 00 00 08
[ 5341.401009] sdb: assuming drive cache: write through
[ 5341.413067] SCSI device sdb: 1987585 512-byte hdwr sectors (1018 MB)
[ 5341.417053] sdb: Write Protect is off
[ 5341.417064] sdb: Mode Sense: 0b 00 00 08
[ 5341.417068] sdb: assuming drive cache: write through
[ 5341.417076]  sdb: sdb1
[ 5341.433156] sd 1:0:0:0: Attached scsi removable disk sdb
[ 5341.433239] sd 1:0:0:0: Attached scsi generic sg1 type 0
[ 5392.977368] usb 3-1.4: reset full speed USB device using uhci_hcd and address 7
[ 5423.460259] usb 3-1.4: reset full speed USB device using uhci_hcd and address 7

The phone's usb mass storage is available and automounts.  Reading/writing is fine. 
Not so under ubuntu 7.10 

Thanks.
Sorry if this is a redundant report.  I have lshal and lspci outputs if needed.  

Jon Bohmann

** Affects: linux-meta (Ubuntu)
     Importance: Undecided
         Status: New

-- 
Samsung UpStage Phone USB Mass Storage not accessible
https://bugs.launchpad.net/bugs/161953
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