[Sauce Labs Customer Support] Case solved notification: Windows 7 IE 10 always times out

[Sauce Labs Customer Support]

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[Sauce Labs Customer Support] Case solved notification: Windows 7 IE 10 always times out

This is an e-mail to notify you that your request (#20401) has been automatically marked as "solved" as it's been awaiting for your feedback for 15 days or more.

But don't worry! You can still update your request if you'd like to. Please follow the link below if that's the case: 
http://support.saucelabs.com/requests/20401

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juju-gui, Apr 23, 10:04 AM

Recently we've had all of our Win 7 IE10 test runs time out with the error "Test did not see a new command for 100 seconds. Timing out."  which appears to have started on the 21st. Have there been any changes to these vm's? There haven't been any changes on how we run the tests.

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