[Sauce Labs Customer Support] Pending request: Windows 7 IE 10 always times out

Sauce Labs Customer Support help at saucelabs.com
Thu May 7 11:01:28 UTC 2015


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[Sauce Labs Customer Support] Pending request: Windows 7 IE 10 always times out

Hi there!

We'd love to know if our last communication answered your question or solved your problem for your Sauce Labs support request (#20401) . 

You can simply reply back to this e-mail to let us know. You may also follow the link below to update or close your request - BUT this link will only work if this e-mail address matches the e-mail address on your Sauce Labs account. 
http://support.saucelabs.com/requests/20401

If we don't hear back from you within a week, we will go ahead and resolve the request. But don't worry - if you need to follow up on this same issue, you can always reply to this e-mail and another request will get opened that is linked to this one.

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juju-gui, Apr 23, 10:04 AM

Recently we've had all of our Win 7 IE10 test runs time out with the error "Test did not see a new command for 100 seconds. Timing out."  which appears to have started on the 21st. Have there been any changes to these vm's? There haven't been any changes on how we run the tests.

Best regards,
The Sauce Labs Support Team

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