[Bug 2049785] Re: /usr/bin/update-manager:json.decoder.JSONDecodeError:/bin/update-manager at 118:start_update:start_available:refresh_cache:_get_ua_security_status:load:loads:decode:raw_decode

Nathan Teodosio 2049785 at bugs.launchpad.net
Mon Jan 22 14:32:33 UTC 2024


** Merge proposal linked:
   https://code.launchpad.net/~nteodosio/update-manager/+git/update-manager/+merge/459172

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Title:
  /usr/bin/update-manager:json.decoder.JSONDecodeError:/bin/update-
  manager at 118:start_update:start_available:refresh_cache:_get_ua_security_status:load:loads:decode:raw_decode

Status in update-manager package in Ubuntu:
  In Progress

Bug description:
  In JournalErrors:

  --->
  Failed to access URL: https://contracts.canonical.com/v1/resources?architecture=amd64&kernel=5.15.0-91-generic&series=focal
  Cannot verify certificate of server
  Please check your openssl configuration.
  [info] A new version is available: 30~20.04
  Please run:
  sudo apt-get install ubuntu-advantage-tools
  <---

  Is it the ubuntu-advantage-tools version problem, is it the failure to
  access contracts.canonical.com? Should we switch to calling the API
  directly as in 24.04[1] or handle the exception?

  [1] https://code.launchpad.net/~nteodosio/update-manager/+git/update-
  manager/+merge/456088

  ------

  The Ubuntu Error Tracker has been receiving reports about a problem regarding update-manager.  This problem was most recently seen with package version 1:20.04.10.18, the problem page at https://errors.ubuntu.com/problem/741dff427bf59c3208da3b509caf1e8d2385fdea contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
  If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.

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