[Bug 2047778] Re: Software Updater unable to cancel Ubuntu Pro upgrade

[Sebastien Bacher]

@Simon

> I have already identified there is a bug in this in that it can say
"You need to enable Ubuntu Pro to install these updates" for updates
that do not come under the Ubuntu Pro area.

I don't really understand that part. Is that a reference to the
screenshot on comment #38? That doesn't state 'to install these updates'
and you have no selected any update to install.


> Here is another. A bunch of updates that are not related to Ubuntu Pro, but there is no "Install Now" button and no "Install Ubuntu pro" button either.

That's interesting and a bug but it's not part of the Pro changes (could
be a bug in one of the updates that include the pro integration though),
could you open a new report and include the cmdline output of update-
manager when you get the issue?


@Michel

Unsure if it will change but we are currently busy working on the LTS
(feature freeze is this month) so I we do extra tweaks it will probably
take a while. I guess you can probably close those tickets for now and
explain to those users what Pro is. It is annoying to have to get the
message across but the end result for those users would probably be an
improvement (it is frustrating to understand that you are not getting
the level of free security fixes you though you were getting but still
better than not being aware that you have security issues unpatched and
wake up one day with a compromised machine)

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https://bugs.launchpad.net/bugs/2047778

Title:
  Software Updater unable to cancel Ubuntu Pro upgrade

Status in update-manager package in Ubuntu:
  Confirmed

Bug description:
   Every time I invoke Software Updater I get a list of Ubuntu Pro security updates, and a message at the bottom that for those updates I need to enable Ubuntu Pro, with only one other button to choose, "Remind Me Later".  I searched for Ubuntu Pro to find out what it is, and came to the conclusion that I do not want it;  but there seems to nowhere be any means to permanently reject its installation.  Every time I reboot the computer I get the same files offered again, and the only options again are to enable Pro or be reminded later, neither of which options reflects my will and desire.  Is this an option, as it seems to be dressed up to be?, or is it a MANDATORY upgrade?  My experience as a user is one of confusion.
    (I can still upgrade my packages through Muon Package Manager, though;  but Software Updater appears to have been rendered permanently useless by this persistent nag.)
    Perhaps this is very poor and misguided marketing trick;  rather than a software bug.
    What IS a bug, however, is the inability for a user to block a package or upgrade through the Software Updater interface.  This permanent nag with Ubuntu Pro points to a deficiency in Software Updater.  There ought to be a way to say NO to an upgrade in a way that sticks.

  Info:
  My computer is an old Lenovo T440 laptop.
  ~$ lsb_release -a
  No LSB modules are available.
  Distributor ID: Ubuntu
  Description:    Ubuntu 22.04.3 LTS
  Release:        22.04
  Codename:       jammy
  Using Lubuntu desktop.

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