[Bug 2047778] Re: Software Updater unable to cancel Ubuntu Pro upgrade

Michel-Ekimia 2047778 at bugs.launchpad.net
Fri Feb 9 15:53:15 UTC 2024


@canonical : Could you tell if the current "enable ubuntu pro" button in
update-manager may change or not ?

I have dozens of clients tickets opened on this subject and would like
to either :

- close them if the GUI will stay like that 
OR
-  make them wait if that can evolve . 

Thanks

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https://bugs.launchpad.net/bugs/2047778

Title:
  Software Updater unable to cancel Ubuntu Pro upgrade

Status in update-manager package in Ubuntu:
  Confirmed

Bug description:
   Every time I invoke Software Updater I get a list of Ubuntu Pro security updates, and a message at the bottom that for those updates I need to enable Ubuntu Pro, with only one other button to choose, "Remind Me Later".  I searched for Ubuntu Pro to find out what it is, and came to the conclusion that I do not want it;  but there seems to nowhere be any means to permanently reject its installation.  Every time I reboot the computer I get the same files offered again, and the only options again are to enable Pro or be reminded later, neither of which options reflects my will and desire.  Is this an option, as it seems to be dressed up to be?, or is it a MANDATORY upgrade?  My experience as a user is one of confusion.
    (I can still upgrade my packages through Muon Package Manager, though;  but Software Updater appears to have been rendered permanently useless by this persistent nag.)
    Perhaps this is very poor and misguided marketing trick;  rather than a software bug.
    What IS a bug, however, is the inability for a user to block a package or upgrade through the Software Updater interface.  This permanent nag with Ubuntu Pro points to a deficiency in Software Updater.  There ought to be a way to say NO to an upgrade in a way that sticks.

  Info:
  My computer is an old Lenovo T440 laptop.
  ~$ lsb_release -a
  No LSB modules are available.
  Distributor ID: Ubuntu
  Description:    Ubuntu 22.04.3 LTS
  Release:        22.04
  Codename:       jammy
  Using Lubuntu desktop.

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