[Bug 1991856] Re: Manager desktop from Manage.io crashes on input to a form field from mouse.

[Nick Rosbrook]

It sounds like this Manager desktop application is installed from a
third-party (https://www.manager.io/download/). Because this is not
distributed by Ubuntu, we cannot help with this bug report. Please
follow up with the third-party instead.

** Changed in: ubuntu-release-upgrader (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/1991856

Title:
  Manager desktop from Manage.io crashes on input to a form field from
  mouse.

Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  My problem is similar to this one reported in the Manager Forum. I'm
  using Ubuntu 22.04.1 LTS (Jammy Jellyfish) on a Thinkpad T420. And the
  most recent version of Manager desktop accounting package. It seems to
  be related to the function of the mouse input. If I tab between fields
  in the form it does not crash.

  
  "I’ve suddenly encountered a problem whereby when in the Receipt screen, within the “Received in” section, when using dropdown list in the “Cleared” column and trying to select “On a later date” it will crash/ freeze software.

      I’ve tried another computer using same OS = same problem.
      I’ve tried an earlier backup copy = same problem
      I did notice a payment earlier this week wasn’t accepted and in fact it reverted that transaction back to first date entry was made. Yet on PDF printout at the time all was OK and payment was confirmed. - Since then the problem persists and as mentioned tried an earlier backup file with same problem.

  I suspect a recent system update, but I’m not sure.

      I’ve tried the Windows version and it works there as expected
  using same file.

  → Update: After spending hours on this problem it appears a recent
  update to “Libwebkit2gtk” (Ubuntu system component) is the cause,…but
  still trying to confirm this at this stage."

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: ubuntu-release-upgrader-core 1:22.04.14
  ProcVersionSignature: Ubuntu 5.15.0-48.54-generic 5.15.53
  Uname: Linux 5.15.0-48-generic x86_64
  ApportVersion: 2.20.11-0ubuntu82.1
  Architecture: amd64
  CasperMD5CheckResult: unknown
  CrashDB: ubuntu
  CrashReports:
   644:1000:125:0:2022-10-05 15:12:17.780543315 -0400:2022-10-05 15:12:17.780543315 -0400:/var/crash/_usr_lib_x86_64-linux-gnu_webkit2gtk-4.0_WebKitWebProcess.1000.upload
   640:1000:125:18914952:2022-10-05 15:12:17.780543315 -0400:2022-10-05 15:12:17.820543001 -0400:/var/crash/_usr_lib_x86_64-linux-gnu_webkit2gtk-4.0_WebKitWebProcess.1000.crash
   600:120:125:37:2022-10-05 15:12:19.000534055 -0400:2022-10-05 15:12:19.000534055 -0400:/var/crash/_usr_lib_x86_64-linux-gnu_webkit2gtk-4.0_WebKitWebProcess.1000.uploaded
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Oct  5 19:55:52 2022
  InstallationDate: Installed on 2020-10-18 (717 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubuntu-release-upgrader
  Symptom: dist-upgrade
  UpgradeStatus: Upgraded to jammy on 2022-09-12 (23 days ago)
  VarLogDistupgradeTermlog:

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