[Bug 1968855] Re: apport fails when trying to report a problem about Cheese

[Pierre Equoy]

** Attachment added: "Screenshot from 2022-04-13 16-31-40.png"
   https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1968855/+attachment/5580362/+files/Screenshot%20from%202022-04-13%2016-31-40.png

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1968855

Title:
  apport fails when trying to report a problem about Cheese

Status in apport package in Ubuntu:
  New

Bug description:
  There is a problem with Cheese on 22.04 beta (image shows up scrambled
  even though it works as expected when I visit www.webcamtests.com).

  I tried to report the problem using `ubuntu-bug cheese`.

  I am asked if the problem is with Cheese, or with the image shown in
  Cheese. I select the latter option, then after around 20 seconds, the
  error

  -----
  Setting pipeline to PAUSED ...
  Failed to set pipeline to PAUSED.
  Setting pipeline to NULL ...
  ERROR: from element /GstPipeline:pipeline0/GstAutoVideoSrc:autovideosrc0/GstPipeWireSrc:autovideosrc0-actual-src-pipewir: Internal data stream error.
  Additional debug info:
  ../libs/gst/base/gstbasesrc.c(3127): gst_base_src_loop (): /GstPipeline:pipeline0/GstAutoVideoSrc:autovideosrc0/GstPipeWireSrc:autovideosrc0-actual-src-pipewir:
  streaming stopped, reason not-negotiated (-4)
  ERROR: pipeline doesn't want to preroll.
  Freeing pipeline ...

  (cheese:25538): cheese-WARNING **: 16:22:49.180: Internal data stream error.: ../libs/gst/base/gstbasesrc.c(3127): gst_base_src_loop (): /GstCameraBin:camerabin/GstWrapperCameraBinSrc:camera_source/GstBin:bin18/GstPipeWireSrc:pipewiresrc1:
  streaming stopped, reason not-negotiated (-4)
  -----

  shows up in the terminal where I had launched `ubuntu-bug apport`.

  Finally, Cheese is launched with a black screen instead of the webcam
  picture and the text "There was an error playing the video from the
  webcam".

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: apport 2.20.11-0ubuntu80
  ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
  Uname: Linux 5.15.0-25-generic x86_64
  ApportLog:
   
  ApportVersion: 2.20.11-0ubuntu80
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashReports: 640:0:124:24532:2022-04-13 10:33:31.216692388 +0800:2022-04-13 10:33:31.216692388 +0800:/var/crash/_usr_bin_checkbox-support-eddystone_scanner.0.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Apr 13 16:24:43 2022
  InstallationDate: Installed on 2022-04-01 (12 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Beta amd64 (20220329.1)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/1968855/+subscriptions