[Bug 1968855] [NEW] apport fails when trying to report a problem about Cheese

Pierre Equoy 1968855 at bugs.launchpad.net
Wed Apr 13 08:31:04 UTC 2022


Public bug reported:

There is a problem with Cheese on 22.04 beta (image shows up scrambled
even though it works as expected when I visit www.webcamtests.com).

I tried to report the problem using `ubuntu-bug cheese`.

I am asked if the problem is with Cheese, or with the image shown in
Cheese. I select the latter option, then after around 20 seconds, the
error

-----
Setting pipeline to PAUSED ...
Failed to set pipeline to PAUSED.
Setting pipeline to NULL ...
ERROR: from element /GstPipeline:pipeline0/GstAutoVideoSrc:autovideosrc0/GstPipeWireSrc:autovideosrc0-actual-src-pipewir: Internal data stream error.
Additional debug info:
../libs/gst/base/gstbasesrc.c(3127): gst_base_src_loop (): /GstPipeline:pipeline0/GstAutoVideoSrc:autovideosrc0/GstPipeWireSrc:autovideosrc0-actual-src-pipewir:
streaming stopped, reason not-negotiated (-4)
ERROR: pipeline doesn't want to preroll.
Freeing pipeline ...

(cheese:25538): cheese-WARNING **: 16:22:49.180: Internal data stream error.: ../libs/gst/base/gstbasesrc.c(3127): gst_base_src_loop (): /GstCameraBin:camerabin/GstWrapperCameraBinSrc:camera_source/GstBin:bin18/GstPipeWireSrc:pipewiresrc1:
streaming stopped, reason not-negotiated (-4)
-----

shows up in the terminal where I had launched `ubuntu-bug apport`.

Finally, Cheese is launched with a black screen instead of the webcam
picture and the text "There was an error playing the video from the
webcam".

ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: apport 2.20.11-0ubuntu80
ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
Uname: Linux 5.15.0-25-generic x86_64
ApportLog:
 
ApportVersion: 2.20.11-0ubuntu80
Architecture: amd64
CasperMD5CheckResult: pass
CrashReports: 640:0:124:24532:2022-04-13 10:33:31.216692388 +0800:2022-04-13 10:33:31.216692388 +0800:/var/crash/_usr_bin_checkbox-support-eddystone_scanner.0.crash
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 13 16:24:43 2022
InstallationDate: Installed on 2022-04-01 (12 days ago)
InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Beta amd64 (20220329.1)
PackageArchitecture: all
SourcePackage: apport
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: apport (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug jammy wayland-session

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https://bugs.launchpad.net/bugs/1968855

Title:
  apport fails when trying to report a problem about Cheese

Status in apport package in Ubuntu:
  New

Bug description:
  There is a problem with Cheese on 22.04 beta (image shows up scrambled
  even though it works as expected when I visit www.webcamtests.com).

  I tried to report the problem using `ubuntu-bug cheese`.

  I am asked if the problem is with Cheese, or with the image shown in
  Cheese. I select the latter option, then after around 20 seconds, the
  error

  -----
  Setting pipeline to PAUSED ...
  Failed to set pipeline to PAUSED.
  Setting pipeline to NULL ...
  ERROR: from element /GstPipeline:pipeline0/GstAutoVideoSrc:autovideosrc0/GstPipeWireSrc:autovideosrc0-actual-src-pipewir: Internal data stream error.
  Additional debug info:
  ../libs/gst/base/gstbasesrc.c(3127): gst_base_src_loop (): /GstPipeline:pipeline0/GstAutoVideoSrc:autovideosrc0/GstPipeWireSrc:autovideosrc0-actual-src-pipewir:
  streaming stopped, reason not-negotiated (-4)
  ERROR: pipeline doesn't want to preroll.
  Freeing pipeline ...

  (cheese:25538): cheese-WARNING **: 16:22:49.180: Internal data stream error.: ../libs/gst/base/gstbasesrc.c(3127): gst_base_src_loop (): /GstCameraBin:camerabin/GstWrapperCameraBinSrc:camera_source/GstBin:bin18/GstPipeWireSrc:pipewiresrc1:
  streaming stopped, reason not-negotiated (-4)
  -----

  shows up in the terminal where I had launched `ubuntu-bug apport`.

  Finally, Cheese is launched with a black screen instead of the webcam
  picture and the text "There was an error playing the video from the
  webcam".

  ProblemType: Bug
  DistroRelease: Ubuntu 22.04
  Package: apport 2.20.11-0ubuntu80
  ProcVersionSignature: Ubuntu 5.15.0-25.25-generic 5.15.30
  Uname: Linux 5.15.0-25-generic x86_64
  ApportLog:
   
  ApportVersion: 2.20.11-0ubuntu80
  Architecture: amd64
  CasperMD5CheckResult: pass
  CrashReports: 640:0:124:24532:2022-04-13 10:33:31.216692388 +0800:2022-04-13 10:33:31.216692388 +0800:/var/crash/_usr_bin_checkbox-support-eddystone_scanner.0.crash
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Apr 13 16:24:43 2022
  InstallationDate: Installed on 2022-04-01 (12 days ago)
  InstallationMedia: Ubuntu 22.04 LTS "Jammy Jellyfish" - Beta amd64 (20220329.1)
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: No upgrade log present (probably fresh install)

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