[Bug 1902199] [NEW] boot screen flickers with unreadable text in loop

Sumegh 1902199 at bugs.launchpad.net
Fri Oct 30 09:28:14 UTC 2020


Public bug reported:

Hello Support,

Ubuntu 20.04 is newly installed no my Dell Inspiron 15 3552.
No matter from where I boot using USB stick or the harddrive, I always get the boot screen splashing with some unreadable text scrolling. This goes on for some first 20 seconds. Then later the system boots. I checked the logs /var/log/boot.log, all processess are [OK] there, no error. 
I'm attaching a short video to demonstrate.

============================================================
dhruv at Inspiron-15-3552:~$ lsb_release -rd
Description:	Ubuntu 20.04.1 LTS
Release:	20.04

============================================================
dhruv at Inspiron-15-3552:~$ apt-cache policy plymouth
plymouth:
  Installed: 0.9.4git20200323-0ubuntu6.1
  Candidate: 0.9.4git20200323-0ubuntu6.1
  Version table:
 *** 0.9.4git20200323-0ubuntu6.1 500
        500 http://in.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
        100 /var/lib/dpkg/status
     0.9.4git20200323-0ubuntu6 500
        500 http://in.archive.ubuntu.com/ubuntu focal/main amd64 Packages

============================================================

ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: plymouth 0.9.4git20200323-0ubuntu6.1
ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
Uname: Linux 5.4.0-52-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.10
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Fri Oct 30 13:32:24 2020
DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
InstallationDate: Installed on 2020-10-30 (0 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
MachineType: Dell Inc. Inspiron 15-3552
ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic root=UUID=73d159f4-f3bc-4be3-a137-bbb2e7d40087 ro quiet splash vt.handoff=7
ProcFB: 0 i915drmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic root=UUID=73d159f4-f3bc-4be3-a137-bbb2e7d40087 ro quiet splash vt.handoff=7
SourcePackage: plymouth
TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 03/06/2018
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 4.4.0
dmi.board.name: 0M08DC
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvr4.4.0:bd03/06/2018:svnDellInc.:pnInspiron15-3552:pvr4.4.0:rvnDellInc.:rn0M08DC:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.family: Inspiron
dmi.product.name: Inspiron 15-3552
dmi.product.sku: 06AC
dmi.product.version: 4.4.0
dmi.sys.vendor: Dell Inc.

** Affects: plymouth (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug focal

** Attachment added: "Bug Demo.mp4"
   https://bugs.launchpad.net/bugs/1902199/+attachment/5429401/+files/Bug%20Demo.mp4

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https://bugs.launchpad.net/bugs/1902199

Title:
  boot screen flickers with unreadable text in loop

Status in plymouth package in Ubuntu:
  New

Bug description:
  Hello Support,

  Ubuntu 20.04 is newly installed no my Dell Inspiron 15 3552.
  No matter from where I boot using USB stick or the harddrive, I always get the boot screen splashing with some unreadable text scrolling. This goes on for some first 20 seconds. Then later the system boots. I checked the logs /var/log/boot.log, all processess are [OK] there, no error. 
  I'm attaching a short video to demonstrate.

  ============================================================
  dhruv at Inspiron-15-3552:~$ lsb_release -rd
  Description:	Ubuntu 20.04.1 LTS
  Release:	20.04

  ============================================================
  dhruv at Inspiron-15-3552:~$ apt-cache policy plymouth
  plymouth:
    Installed: 0.9.4git20200323-0ubuntu6.1
    Candidate: 0.9.4git20200323-0ubuntu6.1
    Version table:
   *** 0.9.4git20200323-0ubuntu6.1 500
          500 http://in.archive.ubuntu.com/ubuntu focal-updates/main amd64 Packages
          100 /var/lib/dpkg/status
       0.9.4git20200323-0ubuntu6 500
          500 http://in.archive.ubuntu.com/ubuntu focal/main amd64 Packages

  ============================================================

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: plymouth 0.9.4git20200323-0ubuntu6.1
  ProcVersionSignature: Ubuntu 5.4.0-52.57-generic 5.4.65
  Uname: Linux 5.4.0-52-generic x86_64
  ApportVersion: 2.20.11-0ubuntu27.10
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Oct 30 13:32:24 2020
  DefaultPlymouth: /usr/share/plymouth/themes/bgrt/bgrt.plymouth
  InstallationDate: Installed on 2020-10-30 (0 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  MachineType: Dell Inc. Inspiron 15-3552
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic root=UUID=73d159f4-f3bc-4be3-a137-bbb2e7d40087 ro quiet splash vt.handoff=7
  ProcFB: 0 i915drmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-52-generic root=UUID=73d159f4-f3bc-4be3-a137-bbb2e7d40087 ro quiet splash vt.handoff=7
  SourcePackage: plymouth
  TextPlymouth: /usr/share/plymouth/themes/ubuntu-text/ubuntu-text.plymouth
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/06/2018
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 4.4.0
  dmi.board.name: 0M08DC
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvr4.4.0:bd03/06/2018:svnDellInc.:pnInspiron15-3552:pvr4.4.0:rvnDellInc.:rn0M08DC:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.family: Inspiron
  dmi.product.name: Inspiron 15-3552
  dmi.product.sku: 06AC
  dmi.product.version: 4.4.0
  dmi.sys.vendor: Dell Inc.

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