[Bug 997043] Re: apport fails to determine a package name (cups)

[Marcus Tomlinson]

This release of Ubuntu is no longer receiving maintenance updates. If
this is still an issue on a maintained version of Ubuntu please let us
know.

** Changed in: apport (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/997043

Title:
  apport fails to determine a package name (cups)

Status in apport package in Ubuntu:
  Incomplete

Bug description:
  Apport fails to determine the package name from a CUPS' usb back-end
  crash report.

  sudo LANGUAGE=en_US.UTF-8 apport-cli _usr_lib_cups_backend_usb.0.crash

  *** Send problem report to the developers?

  After the problem report has been sent, please fill out the form in the
  automatically opened web browser.

  What would you like to do? Your options are:
    S: Send report (129.0 KB)
    V: View report
    K: Keep report file for sending later or copying to somewhere else
    I: Cancel and ignore future crashes of this program version
    C: Cancel
  Please choose (S/V/K/I/C): v

  *** Collecting problem information

  The collected information can be sent to the developers to improve the
  application. This might take a few minutes.
  ..........

  *** Error: Invalid problem report

  Could not determine the package or source package name.

  Press any key to continue...

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: apport 2.0.1-0ubuntu7
  ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14
  Uname: Linux 3.2.0-24-generic i686
  ApportLog:
   ERROR: apport (pid 2365) Wed May  9 13:13:24 2012: called for pid 2240, signal 11
   ERROR: apport (pid 2365) Wed May  9 13:13:24 2012: executable: /usr/lib/cups/backend/usb (command line "usb://Samsung/SCX-4200%20Series?serial=8T66BADQ207127T.&interface=1 32864 it Test\ Page 1 job-uuid=urn:uuid:cc0119c6-afe5-33cc-6099-aa0d6acc8250\ job-originating-host-name=localhost\ time-at-creation=1336558189\ time-at-processing=1336558189\ AP_D_InputSlot=")
   ERROR: apport (pid 2365) Wed May  9 13:13:25 2012: is_closing_session(): no DBUS_SESSION_BUS_ADDRESS in environment
   ERROR: apport (pid 2365) Wed May  9 13:13:28 2012: wrote report /var/crash/_usr_lib_cups_backend_usb.0.crash
  ApportVersion: 2.0.1-0ubuntu7
  Architecture: i386
  CrashReports: 640:0:7:129523:2012-05-09 13:17:53.191874000 +0300:2012-05-09 13:17:54.191874000 +0300:/var/crash/_usr_lib_cups_backend_usb.0.crash
  Date: Wed May  9 13:34:25 2012
  PackageArchitecture: all
  SourcePackage: apport
  UpgradeStatus: Upgraded to precise on 2012-05-09 (0 days ago)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/apport/+bug/997043/+subscriptions