[Bug 1861645] Missing required logs.

[Ubuntu Kernel Bot]

This bug is missing log files that will aid in diagnosing the problem.
While running an Ubuntu kernel (not a mainline or third-party kernel)
please enter the following command in a terminal window:

apport-collect 1861645

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1861645

Title:
  PC fails to shutdown.

Status in linux package in Ubuntu:
  Incomplete
Status in systemd package in Ubuntu:
  New

Bug description:
  I have a pc with Motherboard Gigabyte H370M D3H, Processor Intel Core
  I3 8100 3.6Ghz 6MbL3, RAM Corsair 16Mb 2400 Hz. I can reboot pc
  without any problem, but pc is stuck on ubuntu logo when I shutdown.
  while shutdown keyboard and mouse are turned off but pc remains on. I
  have to turn the mains power off to shutdown the pc. I think this is a
  major bug in Ubuntu 19.10. I searched for a solution on the internet
  but could not find any that works. Kindly help to fix it.

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