[Bug 1848980] Re: system hangs on suspend

[intecsu]

Hi Chris, 
Your are looking badly. It is 18.04.3 LTS, and it is supposed to be supported by Ubuntu untill 2023.
Is it my tag relly wrong?

On October 21, 2019 12:33:32 AM GMT-03:00, Chris Guiver <guiverc at gmail.com> wrote:
>Thank you for taking the time to report this bug and helping to make
>Ubuntu better.
>
>It looks like you've only recently installed 18.04.3, and are still
>running 18.04.3 thus haven't used ubuntu-release-upgrader to move to a
>later supported release; thus I'm marking this invalid (I've linked
>your
>issue to 'linux' for now or kernel related). Because of the wrongly
>tagged package; you'll likely need to run `apport-collect 1848980` I
>suspect to gain detailed information, as the information filed was not
>kernel related, but details about your 18.04.3 to (??) due to package
>selected.
>
>You can run `apport-collect 1848980` now (please do it only once), or I
>'bot' will likely ask for it anyway.
>
>** Changed in: ubuntu-release-upgrader (Ubuntu)
>       Status: New => Invalid
>
>-- 
>You received this bug notification because you are subscribed to the
>bug
>report.
>https://bugs.launchpad.net/bugs/1848980
>
>Title:
>  system hangs on suspend
>
>Status in linux package in Ubuntu:
>  Incomplete
>Status in ubuntu-release-upgrader package in Ubuntu:
>  Invalid
>
>Bug description:
>  hardware description: ZenBook UX433FN_UX433FN
>  model name	: Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz
>  Description:	Ubuntu 18.04.3 LTS
>  kernel: 5.0.0-31-generic
>  *-display                 
>         description: VGA compatible controller
>         product: Intel Corporation
>         vendor: Intel Corporation
>         physical id: 2
>         bus info: pci at 0000:00:02.0
>         version: 02
>         width: 64 bits
>         clock: 33MHz
> capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
>         configuration: driver=i915 latency=0
>resources: irq:145 memory:b2000000-b2ffffff memory:90000000-9fffffff
>ioport:5000(size=64) memory:c0000-dffff
>    *-display
>         description: 3D controller
>         product: GP108M [GeForce MX150]
>         vendor: NVIDIA Corporation
>         physical id: 0
>         bus info: pci at 0000:02:00.0
>         version: a1
>         width: 64 bits
>         clock: 33MHz
>         capabilities: pm msi pciexpress bus_master cap_list rom
>         configuration: driver=nvidia latency=0
>resources: irq:147 memory:b3000000-b3ffffff memory:a0000000-afffffff
>memory:b0000000-b1ffffff ioport:4000(size=128) memory:b4000000-b407ffff
>
>While manually or by closing the lid the system apparently completes
>the suspend process. 
>   cat /sys/power/mem_sleep 
>  [s2idle] deep
>
>  and the power button start flashing.
>when I tried to wake it up it never starts over again. It just shows a
>prompt at the upper left, after about 3 minutes shows the graphical
>interface asking for login password and after login in nothing works.
>  I have to manually reset by pushing the power button.
>
>  ProblemType: Bug
>  DistroRelease: Ubuntu 18.04
>  Package: ubuntu-release-upgrader-core 1:18.04.34
>  ProcVersionSignature: Ubuntu 5.0.0-31.33~18.04.1-generic 5.0.21
>  Uname: Linux 5.0.0-31-generic x86_64
>  NonfreeKernelModules: nvidia_modeset nvidia
>  ApportVersion: 2.20.9-0ubuntu7.7
>  Architecture: amd64
>  CrashDB: ubuntu
>  CurrentDesktop: ubuntu:GNOME
>  Date: Sun Oct 20 23:52:04 2019
>  InstallationDate: Installed on 2019-10-16 (4 days ago)
>InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64
>(20190805)
>  PackageArchitecture: all
>  SourcePackage: ubuntu-release-upgrader
>  Symptom: release-upgrade
>  UpgradeStatus: No upgrade log present (probably fresh install)
>
>To manage notifications about this bug go to:
>https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848980/+subscriptions

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https://bugs.launchpad.net/bugs/1848980

Title:
  system hangs on suspend

Status in linux package in Ubuntu:
  Incomplete
Status in ubuntu-release-upgrader package in Ubuntu:
  Invalid

Bug description:
  hardware description: ZenBook UX433FN_UX433FN
  model name	: Intel(R) Core(TM) i5-8265U CPU @ 1.60GHz
  Description:	Ubuntu 18.04.3 LTS
  kernel: 5.0.0-31-generic
  *-display                 
         description: VGA compatible controller
         product: Intel Corporation
         vendor: Intel Corporation
         physical id: 2
         bus info: pci at 0000:00:02.0
         version: 02
         width: 64 bits
         clock: 33MHz
         capabilities: pciexpress msi pm vga_controller bus_master cap_list rom
         configuration: driver=i915 latency=0
         resources: irq:145 memory:b2000000-b2ffffff memory:90000000-9fffffff ioport:5000(size=64) memory:c0000-dffff
    *-display
         description: 3D controller
         product: GP108M [GeForce MX150]
         vendor: NVIDIA Corporation
         physical id: 0
         bus info: pci at 0000:02:00.0
         version: a1
         width: 64 bits
         clock: 33MHz
         capabilities: pm msi pciexpress bus_master cap_list rom
         configuration: driver=nvidia latency=0
         resources: irq:147 memory:b3000000-b3ffffff memory:a0000000-afffffff memory:b0000000-b1ffffff ioport:4000(size=128) memory:b4000000-b407ffff

  While manually or by closing the lid the system apparently completes the suspend process. 
   cat /sys/power/mem_sleep 
  [s2idle] deep

  and the power button start flashing.
  when I tried to wake it up it never starts over again. It just shows a prompt at the upper left, after about 3 minutes shows the graphical interface asking for login password and after login in nothing works.
  I have to manually reset by pushing the power button.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.04
  Package: ubuntu-release-upgrader-core 1:18.04.34
  ProcVersionSignature: Ubuntu 5.0.0-31.33~18.04.1-generic 5.0.21
  Uname: Linux 5.0.0-31-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.9-0ubuntu7.7
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: ubuntu:GNOME
  Date: Sun Oct 20 23:52:04 2019
  InstallationDate: Installed on 2019-10-16 (4 days ago)
  InstallationMedia: Ubuntu 18.04.3 LTS "Bionic Beaver" - Release amd64 (20190805)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1848980/+subscriptions