[Bug 1722185] Re: gnome-software (11) g_io_channel_shutdown → pk_client_helper_copy_stdout_cb → g_main_dispatch → g_main_context_dispatch → g_main_context_iterate

[Robert Ancell]

** Changed in: packagekit (Ubuntu Bionic)
     Assignee: (unassigned) => Robert Ancell (robert-ancell)

** Summary changed:

- gnome-software (11) g_io_channel_shutdown → pk_client_helper_copy_stdout_cb → g_main_dispatch → g_main_context_dispatch → g_main_context_iterate
+ Crash installing packages using debconf

** Description changed:

- Test Case:
+ [Impact]
+ Installing .deb package via PackageKit (e.g. using GNOME Software) don't work reliably when the packages use debconf. This is due to a faulty implementation of debconf handling in PackageKit.
+ 
+ [Test Case]
  1. Download opera deb file from opera.com
  2. Run the file to launch gnome-software
  3. Install it
  4. Proceed with the debconf prompt
  
- Actual result
- It hangs and generate this crashes when the user closes the debconf window.
+ Expected result:
+ A debconf dialog appears asking if you want to "update Opera with the rest of the system?". The dialog closes when completed and the package is installed.
  
- The Ubuntu Error Tracker has been receiving reports about a problem regarding gnome-software.  This problem was most recently seen with package version 3.26.0-0ubuntu3, the problem page at https://errors.ubuntu.com/problem/f111546905209e7288c7f8ba5f8f19eea4d97bad contains more details, including versions of packages affected, stacktrace or traceback, and individual crash reports.
- If you do not have access to the Ubuntu Error Tracker and are a software developer, you can request it at http://forms.canonical.com/reports/.
+ Actual result:
+ The dialog shows, but never closes and becomes unresponsive. Force closing the dialog causes a crash.
+ 
+ Crash reports:
+ https://errors.ubuntu.com/problem/f111546905209e7288c7f8ba5f8f19eea4d97bad

** Changed in: packagekit (Ubuntu Bionic)
       Status: Triaged => In Progress

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to packagekit in Ubuntu.
https://bugs.launchpad.net/bugs/1722185

Title:
  Crash installing packages using debconf

Status in packagekit package in Ubuntu:
  In Progress
Status in packagekit source package in Bionic:
  In Progress

Bug description:
  [Impact]
  Installing .deb package via PackageKit (e.g. using GNOME Software) don't work reliably when the packages use debconf. This is due to a faulty implementation of debconf handling in PackageKit.

  [Test Case]
  1. Download opera deb file from opera.com
  2. Run the file to launch gnome-software
  3. Install it
  4. Proceed with the debconf prompt

  Expected result:
  A debconf dialog appears asking if you want to "update Opera with the rest of the system?". The dialog closes when completed and the package is installed.

  Actual result:
  The dialog shows, but never closes and becomes unresponsive. Force closing the dialog causes a crash.

  Crash reports:
  https://errors.ubuntu.com/problem/f111546905209e7288c7f8ba5f8f19eea4d97bad

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/packagekit/+bug/1722185/+subscriptions