[Bug 1807235] Re: Wacom tablet stops working when fwupd runs

Mario Limonciello superm1 at ubuntu.com
Thu Dec 6 17:33:19 UTC 2018


This affects bionic, cosmic and disco.
bionic (1_0_X branch) patch: https://github.com/hughsie/fwupd/commit/282c7112a99585d66eaedb039fb0d72e3e0f120d
cosmic and disco (1_1_X branch) patch: https://github.com/hughsie/fwupd/commit/c9cf34ff00e48a6b247c6b6e4bc05f5c7dc3c1fe


** Also affects: fwupd (Ubuntu Disco)
   Importance: Undecided
       Status: New

** Also affects: fwupd (Ubuntu Bionic)
   Importance: Undecided
       Status: New

** Also affects: fwupd (Ubuntu Cosmic)
   Importance: Undecided
       Status: New

** Changed in: fwupd (Ubuntu Bionic)
       Status: New => Triaged

** Changed in: fwupd (Ubuntu Cosmic)
       Status: New => Triaged

** Changed in: fwupd (Ubuntu Disco)
       Status: New => Triaged

** Changed in: fwupd (Ubuntu Bionic)
   Importance: Undecided => Low

** Changed in: fwupd (Ubuntu Cosmic)
   Importance: Undecided => Low

** Changed in: fwupd (Ubuntu Disco)
   Importance: Undecided => Low

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https://bugs.launchpad.net/bugs/1807235

Title:
  Wacom tablet stops working when fwupd runs

Status in fwupd package in Ubuntu:
  Triaged
Status in fwupd source package in Bionic:
  Triaged
Status in fwupd source package in Cosmic:
  Triaged
Status in fwupd source package in Disco:
  Triaged

Bug description:
  Certain Wacom tablets appear to be incompatible with fwupd and stop
  working as soon as the fwupd service starts. Because the fwupd service
  starts a few seconds after the desktop loads on my test machine, the
  tablet initially appears to work after a reboot but then "disappears"
  (no longer listed in xsetwacom) after perhaps 30 seconds. In addition
  to the tablet disappearing, the following message is logged: `failed
  to add USB device <VID>:<PID>: Failed to get feature report: endpoint
  stalled or request not supported`

  More details in the upstream bug report:
  https://github.com/hughsie/fwupd/issues/882. A patch has been accepted
  and should be present in the next release.

  ProblemType: Bug
  DistroRelease: Ubuntu 18.10
  Package: fwupd 1.1.2-1
  ProcVersionSignature: Ubuntu 4.18.0-12.13-generic 4.18.17
  Uname: Linux 4.18.0-12-generic x86_64
  ApportVersion: 2.20.10-0ubuntu13.1
  Architecture: amd64
  CurrentDesktop: ubuntu:GNOME
  Date: Thu Dec  6 09:09:02 2018
  InstallationDate: Installed on 2018-11-28 (7 days ago)
  InstallationMedia: Ubuntu 18.10 "Cosmic Cuttlefish" - Release amd64 (20181017.3)
  ProcEnviron:
   TERM=xterm-256color
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: fwupd
  UpgradeStatus: No upgrade log present (probably fresh install)

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