[Bug 1687174] Re: no wifi after software update on Dell Latitude D630

Tue May 9 16:12:00 UTC 2017

** Package changed: ubuntu-release-upgrader (Ubuntu) => linux (Ubuntu)

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https://bugs.launchpad.net/bugs/1687174

Title:
  no wifi after software update on Dell Latitude D630

Status in linux package in Ubuntu:
  New

Bug description:
  Just after software update tonight, computer lost Wifi connection and
  was not seeing any Wifi Access Point.

  --> I rebooted computer. Usually Wifi is always ON after reboot, it
  was OFF. I switch it to ON, but this did not help.

  --> I completely shutdown computer and switch on again. I find again
  after startup, Wifi is switched to OFF. I switch to ON again but
  computer can not see any Wifi Access Points.

  I checked the software update log but could not find any package
  related to Wifi / network manager :

  tail -n25 /var/log/apt/history.log

  Start-Date: 2017-04-28  21:30:08
  Commandline: aptdaemon role='role-commit-packages' sender=':1.135'
  Upgrade: gir1.2-gtk-3.0:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), libnss3-nssdb:amd64 (2:3.26.2-0ubuntu0.16.04.2, 2:3.28.4-0ubuntu0.16.04.1), libapt-inst2.0:amd64 (1.2.19, 1.2.20), appstream:amd64 (0.9.4-1ubuntu2, 0.9.4-1ubuntu3), libsystemd0:amd64 (229-4ubuntu16, 229-4ubuntu17), libsystemd0:i386 (229-4ubuntu16, 229-4ubuntu17), libgtk-3-common:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), apt:amd64 (1.2.19, 1.2.20), libgtk-3-0:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), libgs9:amd64 (9.18~dfsg~0-0ubuntu2.3, 9.18~dfsg~0-0ubuntu2.4), snapd:amd64 (2.22.6, 2.24.1), snap-confine:amd64 (2.22.6, 2.24.1), libnspr4-0d:amd64 (2:4.12-0ubuntu0.16.04.1, 2:4.13.1-0ubuntu0.16.04.1), udev:amd64 (229-4ubuntu16, 229-4ubuntu17), libapt-pkg5.0:amd64 (1.2.19, 1.2.20), libnss3-1d:amd64 (2:3.26.2-0ubuntu0.16.04.2, 2:3.28.4-0ubuntu0.16.04.1), libudev1:amd64 (229-4ubuntu16, 229-4ubuntu17), libudev1:i386 (229-4ubuntu16, 229-4ubuntu17), dpkg:amd64 (1.18.4ubuntu1.1, 1.18.4ubuntu1.2), libgtk-3-bin:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), libudev-dev:amd64 (229-4ubuntu16, 229-4ubuntu17), libgtk-3-dev:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), systemd-sysv:amd64 (229-4ubuntu16, 229-4ubuntu17), chromium-codecs-ffmpeg-extra:amd64 (57.0.2987.98-0ubuntu0.16.04.1276, 58.0.3029.81-0ubuntu0.16.04.1277), ubuntu-core-launcher:amd64 (2.22.6, 2.24.1), libpam-systemd:amd64 (229-4ubuntu16, 229-4ubuntu17), libgail-3-0:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), ghostscript:amd64 (9.18~dfsg~0-0ubuntu2.3, 9.18~dfsg~0-0ubuntu2.4), systemd:amd64 (229-4ubuntu16, 229-4ubuntu17), mysql-common:amd64 (5.7.17-0ubuntu0.16.04.2, 5.7.18-0ubuntu0.16.04.1), apt-utils:amd64 (1.2.19, 1.2.20), ghostscript-x:amd64 (9.18~dfsg~0-0ubuntu2.3, 9.18~dfsg~0-0ubuntu2.4), libmysqlclient20:i386 (5.7.17-0ubuntu0.16.04.2, 5.7.18-0ubuntu0.16.04.1), libgs9-common:amd64 (9.18~dfsg~0-0ubuntu2.3, 9.18~dfsg~0-0ubuntu2.4), thermald:amd64 (1.5-2ubuntu3, 1.5-2ubuntu4), libnss3:amd64 (2:3.26.2-0ubuntu0.16.04.2, 2:3.28.4-0ubuntu0.16.04.1), apt-transport-https:amd64 (1.2.19, 1.2.20), libappstream3:amd64 (0.9.4-1ubuntu2, 0.9.4-1ubuntu3), xsltproc:amd64 (1.1.28-2.1, 1.1.28-2.1ubuntu0.1), libdpkg-perl:amd64 (1.18.4ubuntu1.1, 1.18.4ubuntu1.2), libnspr4:amd64 (2:4.12-0ubuntu0.16.04.1, 2:4.13.1-0ubuntu0.16.04.1), libxslt1.1:amd64 (1.1.28-2.1, 1.1.28-2.1ubuntu0.1), libxslt1.1:i386 (1.1.28-2.1, 1.1.28-2.1ubuntu0.1), dpkg-dev:amd64 (1.18.4ubuntu1.1, 1.18.4ubuntu1.2)

  lspci -nn | grep 0280
  0c:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection [8086:4222] (rev 02)

  I could not find what was the package which caused this regression so
  can could not revert it.

  So until I get a fix, my wifi will not be working ...

  What is the full computer model number (ex. HP G32-301TX Notebook PC)?
  --> Laptop Dell Latitude D630 model PP18L

  sudo iw dev wlan0 scan | grep -i "ds parameter set"
  [sudo] password for remi:
  command failed: Network is down (-100)

  even if "Enable Networking" is ON and LAN/Ethernet connection works.

  apt-cache policy linux-firmware
  linux-firmware:
    Installed: 1.157.8
    Candidate: 1.157.8
    Version table:
   *** 1.157.8 500
          500 http://archive.linux.duke.edu/ubuntu xenial-updates/main amd64 Packages
          500 http://archive.linux.duke.edu/ubuntu xenial-updates/main i386 Packages
          500 http://archive.linux.duke.edu/ubuntu xenial-security/main amd64 Packages
          500 http://archive.linux.duke.edu/ubuntu xenial-security/main i386 Packages
          100 /var/lib/dpkg/status
       1.157 500
          500 http://archive.linux.duke.edu/ubuntu xenial/main amd64 Packages
          500 http://archive.linux.duke.edu/ubuntu xenial/main i386 Packages

  cat /var/log/dmesg | grep "firmware version"
  [   33.519189] iwl3945 0000:0c:00.0: loaded firmware version 15.32.2.9

  lspci -k
  00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 0c)
   Subsystem: Dell Mobile PM965/GM965/GL960 Memory Controller Hub
   Kernel driver in use: agpgart-intel
  00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c)
   Subsystem: Dell Latitude D630
   Kernel driver in use: i915
   Kernel modules: i915, intelfb
  00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) (rev 0c)
   Subsystem: Dell Mobile GM965/GL960 Integrated Graphics Controller (secondary)
  00:1a.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 02)
   Subsystem: Dell 82801H (ICH8 Family) USB UHCI Controller
   Kernel driver in use: uhci_hcd
  00:1a.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 02)
   Subsystem: Dell 82801H (ICH8 Family) USB UHCI Controller
   Kernel driver in use: uhci_hcd
  00:1a.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 02)
   Subsystem: Dell 82801H (ICH8 Family) USB2 EHCI Controller
   Kernel driver in use: ehci-pci
  00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
   Subsystem: Dell Dell Latitude D630
   Kernel driver in use: snd_hda_intel
   Kernel modules: snd_hda_intel
  00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 02)
   Kernel driver in use: pcieport
   Kernel modules: shpchp
  00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 02)
   Kernel driver in use: pcieport
   Kernel modules: shpchp
  00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 02)
   Kernel driver in use: pcieport
   Kernel modules: shpchp
  00:1d.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 02)
   Subsystem: Dell 82801H (ICH8 Family) USB UHCI Controller
   Kernel driver in use: uhci_hcd
  00:1d.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 02)
   Subsystem: Dell 82801H (ICH8 Family) USB UHCI Controller
   Kernel driver in use: uhci_hcd
  00:1d.2 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 02)
   Subsystem: Dell 82801H (ICH8 Family) USB UHCI Controller
   Kernel driver in use: uhci_hcd
  00:1d.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 02)
   Subsystem: Dell 82801H (ICH8 Family) USB2 EHCI Controller
   Kernel driver in use: ehci-pci
  00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f2)
  00:1f.0 ISA bridge: Intel Corporation 82801HM (ICH8M) LPC Interface Controller (rev 02)
   Subsystem: Dell 82801HM (ICH8M) LPC Interface Controller
   Kernel driver in use: lpc_ich
   Kernel modules: lpc_ich
  00:1f.1 IDE interface: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 02)
   Subsystem: Dell 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller
   Kernel driver in use: ata_piix
   Kernel modules: pata_acpi
  00:1f.2 IDE interface: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [IDE mode] (rev 02)
   Subsystem: Dell 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [IDE mode]
   Kernel driver in use: ata_piix
   Kernel modules: pata_acpi
  00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 02)
   Subsystem: Dell 82801H (ICH8 Family) SMBus Controller
   Kernel modules: i2c_i801
  03:01.0 CardBus bridge: O2 Micro, Inc. Cardbus bridge (rev 21)
   Subsystem: Dell Cardbus bridge
   Kernel driver in use: yenta_cardbus
   Kernel modules: yenta_socket
  03:01.4 FireWire (IEEE 1394): O2 Micro, Inc. Firewire (IEEE 1394) (rev 02)
   Subsystem: Dell Firewire (IEEE 1394)
   Kernel driver in use: firewire_ohci
   Kernel modules: firewire_ohci
  09:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5755M Gigabit Ethernet PCI Express (rev 02)
   Subsystem: Dell NetXtreme BCM5755M Gigabit Ethernet PCI Express
   Kernel driver in use: tg3
   Kernel modules: tg3
  0c:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection (rev 02)
   Subsystem: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection
   Kernel driver in use: iwl3945
   Kernel modules: iwl3945

  iw event -t gives nothing.

  Thanks in advance.

  ProblemType: Bug
  DistroRelease: Ubuntu 16.04
  Package: ubuntu-release-upgrader-core 1:16.04.21
  ProcVersionSignature: Ubuntu 4.4.0-75.96-generic 4.4.59
  Uname: Linux 4.4.0-75-generic x86_64
  ApportVersion: 2.20.1-0ubuntu2.5
  Architecture: amd64
  CrashDB: ubuntu
  CurrentDesktop: Unity
  Date: Fri Apr 28 23:12:11 2017
  InstallationDate: Installed on 2013-09-07 (1330 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  PackageArchitecture: all
  SourcePackage: ubuntu-release-upgrader
  Symptom: release-upgrade
  UpgradeStatus: No upgrade log present (probably fresh install)
  VarLogDistupgradeTermlog:

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