[Bug 1687174] Re: no wifi after software update on Dell Latitude D630
Remi Chartier
remi.chartier at netcourrier.com
Tue May 9 07:29:28 UTC 2017
Hi again,
After few updates and reboots, I noticed Wifi started to see Access
Point and started to work again. I am not sure what update could fix the
issue.
tail -n25 /var/log/apt/history.log
/var/log/apt/history.log
Start-Date: 2017-05-02 21:09:40
Commandline: aptdaemon role='role-commit-packages' sender=':1.327'
Install: linux-image-4.4.0-77-generic:amd64 (4.4.0-77.98, automatic), linux-image-extra-4.4.0-77-generic:amd64 (4.4.0-
77.98, automatic), linux-headers-4.4.0-77-generic:amd64 (4.4.0-77.98, automatic), linux-headers-4.4.0-77:amd64 (4.4.0-
77.98, automatic)
Upgrade: libreoffice-style-breeze:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), libreoffice-math
:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), linux-headers-generic:amd64 (4.4.0.75.81, 4.4.0.7
7.83), linux-libc-dev:amd64 (4.4.0-75.96, 4.4.0-77.98), python3-software-properties:amd64 (0.96.20.5, 0.96.20.6), sane
-utils:amd64 (1.0.25+git20150528-1ubuntu2, 1.0.25+git20150528-1ubuntu2.16.04.1), linux-image-generic:amd64 (4.4.0.75.8
1, 4.4.0.77.83), libreoffice-core:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), libicu55:amd64 (
55.1-7ubuntu0.1, 55.1-7ubuntu0.2), libicu55:i386 (55.1-7ubuntu0.1, 55.1-7ubuntu0.2), libreoffice-gtk:amd64 (1:5.1.6~rc
2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), libreoffice-style-human:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.
6~rc2-0ubuntu1~xenial2), google-chrome-stable:amd64 (58.0.3029.81-1, 58.0.3029.96-1), libsane-dev:amd64 (1.0.25+git201
50528-1ubuntu2, 1.0.25+git20150528-1ubuntu2.16.04.1), software-properties-gtk:amd64 (0.96.20.5, 0.96.20.6), python3-un
o:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), libreoffice-style-galaxy:amd64 (1:5.1.6~rc2-0ubu
ntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), libreoffice-base-core:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0u
buntu1~xenial2), libreoffice-ogltrans:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), libreoffice-
impress:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), ure:amd64 (5.1.6~rc2-0ubuntu1~xenial1, 5.1
.6~rc2-0ubuntu1~xenial2), libreoffice-writer:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), libre
office-common:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), libsane-common:amd64 (1.0.25+git2015
0528-1ubuntu2, 1.0.25+git20150528-1ubuntu2.16.04.1), fonts-opensymbol:amd64 (2:102.7+LibO5.1.6~rc2-0ubuntu1~xenial1, 2
:102.7+LibO5.1.6~rc2-0ubuntu1~xenial2), libreoffice-pdfimport:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu
1~xenial2), uno-libs3:amd64 (5.1.6~rc2-0ubuntu1~xenial1, 5.1.6~rc2-0ubuntu1~xenial2), libreoffice-gnome:amd64 (1:5.1.6
~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), libreoffice-calc:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc
2-0ubuntu1~xenial2), linux-generic:amd64 (4.4.0.75.81, 4.4.0.77.83), libsane:amd64 (1.0.25+git20150528-1ubuntu2, 1.0.2
5+git20150528-1ubuntu2.16.04.1), libreoffice-draw:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2),
libreoffice-avmedia-backend-gstreamer:amd64 (1:5.1.6~rc2-0ubuntu1~xenial1, 1:5.1.6~rc2-0ubuntu1~xenial2), software-pro
perties-common:amd64 (0.96.20.5, 0.96.20.6)
End-Date: 2017-05-02 21:30:13
Start-Date: 2017-05-05 22:49:01
Commandline: aptdaemon role='role-commit-packages' sender=':1.247'
Upgrade: passwd:amd64 (1:4.2-3.1ubuntu5, 1:4.2-3.1ubuntu5.2), login:amd64 (1:4.2-3.1ubuntu5, 1:4.2-3.1ubuntu5.2)
End-Date: 2017-05-05 22:50:22
I really do not see what could have cause Wifi not to work between April
28th update and today (May 8th).
--
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubuntu-release-upgrader in
Ubuntu.
https://bugs.launchpad.net/bugs/1687174
Title:
no wifi after software update on Dell Latitude D630
Status in ubuntu-release-upgrader package in Ubuntu:
New
Bug description:
Just after software update tonight, computer lost Wifi connection and
was not seeing any Wifi Access Point.
--> I rebooted computer. Usually Wifi is always ON after reboot, it
was OFF. I switch it to ON, but this did not help.
--> I completely shutdown computer and switch on again. I find again
after startup, Wifi is switched to OFF. I switch to ON again but
computer can not see any Wifi Access Points.
I checked the software update log but could not find any package
related to Wifi / network manager :
tail -n25 /var/log/apt/history.log
Start-Date: 2017-04-28 21:30:08
Commandline: aptdaemon role='role-commit-packages' sender=':1.135'
Upgrade: gir1.2-gtk-3.0:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), libnss3-nssdb:amd64 (2:3.26.2-0ubuntu0.16.04.2, 2:3.28.4-0ubuntu0.16.04.1), libapt-inst2.0:amd64 (1.2.19, 1.2.20), appstream:amd64 (0.9.4-1ubuntu2, 0.9.4-1ubuntu3), libsystemd0:amd64 (229-4ubuntu16, 229-4ubuntu17), libsystemd0:i386 (229-4ubuntu16, 229-4ubuntu17), libgtk-3-common:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), apt:amd64 (1.2.19, 1.2.20), libgtk-3-0:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), libgs9:amd64 (9.18~dfsg~0-0ubuntu2.3, 9.18~dfsg~0-0ubuntu2.4), snapd:amd64 (2.22.6, 2.24.1), snap-confine:amd64 (2.22.6, 2.24.1), libnspr4-0d:amd64 (2:4.12-0ubuntu0.16.04.1, 2:4.13.1-0ubuntu0.16.04.1), udev:amd64 (229-4ubuntu16, 229-4ubuntu17), libapt-pkg5.0:amd64 (1.2.19, 1.2.20), libnss3-1d:amd64 (2:3.26.2-0ubuntu0.16.04.2, 2:3.28.4-0ubuntu0.16.04.1), libudev1:amd64 (229-4ubuntu16, 229-4ubuntu17), libudev1:i386 (229-4ubuntu16, 229-4ubuntu17), dpkg:amd64 (1.18.4ubuntu1.1, 1.18.4ubuntu1.2), libgtk-3-bin:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), libudev-dev:amd64 (229-4ubuntu16, 229-4ubuntu17), libgtk-3-dev:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), systemd-sysv:amd64 (229-4ubuntu16, 229-4ubuntu17), chromium-codecs-ffmpeg-extra:amd64 (57.0.2987.98-0ubuntu0.16.04.1276, 58.0.3029.81-0ubuntu0.16.04.1277), ubuntu-core-launcher:amd64 (2.22.6, 2.24.1), libpam-systemd:amd64 (229-4ubuntu16, 229-4ubuntu17), libgail-3-0:amd64 (3.18.9-1ubuntu3.2, 3.18.9-1ubuntu3.3), ghostscript:amd64 (9.18~dfsg~0-0ubuntu2.3, 9.18~dfsg~0-0ubuntu2.4), systemd:amd64 (229-4ubuntu16, 229-4ubuntu17), mysql-common:amd64 (5.7.17-0ubuntu0.16.04.2, 5.7.18-0ubuntu0.16.04.1), apt-utils:amd64 (1.2.19, 1.2.20), ghostscript-x:amd64 (9.18~dfsg~0-0ubuntu2.3, 9.18~dfsg~0-0ubuntu2.4), libmysqlclient20:i386 (5.7.17-0ubuntu0.16.04.2, 5.7.18-0ubuntu0.16.04.1), libgs9-common:amd64 (9.18~dfsg~0-0ubuntu2.3, 9.18~dfsg~0-0ubuntu2.4), thermald:amd64 (1.5-2ubuntu3, 1.5-2ubuntu4), libnss3:amd64 (2:3.26.2-0ubuntu0.16.04.2, 2:3.28.4-0ubuntu0.16.04.1), apt-transport-https:amd64 (1.2.19, 1.2.20), libappstream3:amd64 (0.9.4-1ubuntu2, 0.9.4-1ubuntu3), xsltproc:amd64 (1.1.28-2.1, 1.1.28-2.1ubuntu0.1), libdpkg-perl:amd64 (1.18.4ubuntu1.1, 1.18.4ubuntu1.2), libnspr4:amd64 (2:4.12-0ubuntu0.16.04.1, 2:4.13.1-0ubuntu0.16.04.1), libxslt1.1:amd64 (1.1.28-2.1, 1.1.28-2.1ubuntu0.1), libxslt1.1:i386 (1.1.28-2.1, 1.1.28-2.1ubuntu0.1), dpkg-dev:amd64 (1.18.4ubuntu1.1, 1.18.4ubuntu1.2)
lspci -nn | grep 0280
0c:00.0 Network controller [0280]: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection [8086:4222] (rev 02)
I could not find what was the package which caused this regression so
can could not revert it.
So until I get a fix, my wifi will not be working ...
What is the full computer model number (ex. HP G32-301TX Notebook PC)?
--> Laptop Dell Latitude D630 model PP18L
sudo iw dev wlan0 scan | grep -i "ds parameter set"
[sudo] password for remi:
command failed: Network is down (-100)
even if "Enable Networking" is ON and LAN/Ethernet connection works.
apt-cache policy linux-firmware
linux-firmware:
Installed: 1.157.8
Candidate: 1.157.8
Version table:
*** 1.157.8 500
500 http://archive.linux.duke.edu/ubuntu xenial-updates/main amd64 Packages
500 http://archive.linux.duke.edu/ubuntu xenial-updates/main i386 Packages
500 http://archive.linux.duke.edu/ubuntu xenial-security/main amd64 Packages
500 http://archive.linux.duke.edu/ubuntu xenial-security/main i386 Packages
100 /var/lib/dpkg/status
1.157 500
500 http://archive.linux.duke.edu/ubuntu xenial/main amd64 Packages
500 http://archive.linux.duke.edu/ubuntu xenial/main i386 Packages
cat /var/log/dmesg | grep "firmware version"
[ 33.519189] iwl3945 0000:0c:00.0: loaded firmware version 15.32.2.9
lspci -k
00:00.0 Host bridge: Intel Corporation Mobile PM965/GM965/GL960 Memory Controller Hub (rev 0c)
Subsystem: Dell Mobile PM965/GM965/GL960 Memory Controller Hub
Kernel driver in use: agpgart-intel
00:02.0 VGA compatible controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (primary) (rev 0c)
Subsystem: Dell Latitude D630
Kernel driver in use: i915
Kernel modules: i915, intelfb
00:02.1 Display controller: Intel Corporation Mobile GM965/GL960 Integrated Graphics Controller (secondary) (rev 0c)
Subsystem: Dell Mobile GM965/GL960 Integrated Graphics Controller (secondary)
00:1a.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #4 (rev 02)
Subsystem: Dell 82801H (ICH8 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1a.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #5 (rev 02)
Subsystem: Dell 82801H (ICH8 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1a.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #2 (rev 02)
Subsystem: Dell 82801H (ICH8 Family) USB2 EHCI Controller
Kernel driver in use: ehci-pci
00:1b.0 Audio device: Intel Corporation 82801H (ICH8 Family) HD Audio Controller (rev 02)
Subsystem: Dell Dell Latitude D630
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel
00:1c.0 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 1 (rev 02)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.1 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 2 (rev 02)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1c.5 PCI bridge: Intel Corporation 82801H (ICH8 Family) PCI Express Port 6 (rev 02)
Kernel driver in use: pcieport
Kernel modules: shpchp
00:1d.0 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #1 (rev 02)
Subsystem: Dell 82801H (ICH8 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1d.1 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #2 (rev 02)
Subsystem: Dell 82801H (ICH8 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1d.2 USB controller: Intel Corporation 82801H (ICH8 Family) USB UHCI Controller #3 (rev 02)
Subsystem: Dell 82801H (ICH8 Family) USB UHCI Controller
Kernel driver in use: uhci_hcd
00:1d.7 USB controller: Intel Corporation 82801H (ICH8 Family) USB2 EHCI Controller #1 (rev 02)
Subsystem: Dell 82801H (ICH8 Family) USB2 EHCI Controller
Kernel driver in use: ehci-pci
00:1e.0 PCI bridge: Intel Corporation 82801 Mobile PCI Bridge (rev f2)
00:1f.0 ISA bridge: Intel Corporation 82801HM (ICH8M) LPC Interface Controller (rev 02)
Subsystem: Dell 82801HM (ICH8M) LPC Interface Controller
Kernel driver in use: lpc_ich
Kernel modules: lpc_ich
00:1f.1 IDE interface: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller (rev 02)
Subsystem: Dell 82801HM/HEM (ICH8M/ICH8M-E) IDE Controller
Kernel driver in use: ata_piix
Kernel modules: pata_acpi
00:1f.2 IDE interface: Intel Corporation 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [IDE mode] (rev 02)
Subsystem: Dell 82801HM/HEM (ICH8M/ICH8M-E) SATA Controller [IDE mode]
Kernel driver in use: ata_piix
Kernel modules: pata_acpi
00:1f.3 SMBus: Intel Corporation 82801H (ICH8 Family) SMBus Controller (rev 02)
Subsystem: Dell 82801H (ICH8 Family) SMBus Controller
Kernel modules: i2c_i801
03:01.0 CardBus bridge: O2 Micro, Inc. Cardbus bridge (rev 21)
Subsystem: Dell Cardbus bridge
Kernel driver in use: yenta_cardbus
Kernel modules: yenta_socket
03:01.4 FireWire (IEEE 1394): O2 Micro, Inc. Firewire (IEEE 1394) (rev 02)
Subsystem: Dell Firewire (IEEE 1394)
Kernel driver in use: firewire_ohci
Kernel modules: firewire_ohci
09:00.0 Ethernet controller: Broadcom Corporation NetXtreme BCM5755M Gigabit Ethernet PCI Express (rev 02)
Subsystem: Dell NetXtreme BCM5755M Gigabit Ethernet PCI Express
Kernel driver in use: tg3
Kernel modules: tg3
0c:00.0 Network controller: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection (rev 02)
Subsystem: Intel Corporation PRO/Wireless 3945ABG [Golan] Network Connection
Kernel driver in use: iwl3945
Kernel modules: iwl3945
iw event -t gives nothing.
Thanks in advance.
ProblemType: Bug
DistroRelease: Ubuntu 16.04
Package: ubuntu-release-upgrader-core 1:16.04.21
ProcVersionSignature: Ubuntu 4.4.0-75.96-generic 4.4.59
Uname: Linux 4.4.0-75-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.5
Architecture: amd64
CrashDB: ubuntu
CurrentDesktop: Unity
Date: Fri Apr 28 23:12:11 2017
InstallationDate: Installed on 2013-09-07 (1330 days ago)
InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
PackageArchitecture: all
SourcePackage: ubuntu-release-upgrader
Symptom: release-upgrade
UpgradeStatus: No upgrade log present (probably fresh install)
VarLogDistupgradeTermlog:
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