[Bug 1682650] [NEW] Installer crashes when installing grub on dual-boot Dell XPS 15 9550

William william at saar.se
Thu Apr 13 21:27:06 UTC 2017


Public bug reported:

Installer crashes when trying to install Ubuntu on a dual-boot Dell XPS
15 9550 with a Samsung NVM drive where the Linux partition is encrypted.
Error message is "grub-efi-amd64-signed failed to install into /target/"

I have tried to run grub-install from recovery and boot-repair with boot summary, all fails. The errors and boot summary info are documented in this unsolved support thread. 
https://ubuntuforums.org/showthread.php?t=2358084

It seems like a bug in grub-install

ProblemType: Bug
DistroRelease: Ubuntu 17.04
Package: ubiquity 17.04.9
ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
Uname: Linux 4.10.0-19-generic x86_64
ApportVersion: 2.20.4-0ubuntu4
Architecture: amd64
CasperVersion: 1.380
Date: Thu Apr 13 23:18:43 2017
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu-gnome.seed boot=casper quiet splash ---
LiveMediaBuild: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
ProcEnviron:
 TERM=unknown
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
 LC_NUMERIC=C.UTF-8
SourcePackage: grub-installer
UpgradeStatus: No upgrade log present (probably fresh install)

** Affects: grub-installer (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug ubiquity-17.04.9 ubuntu-gnome zesty

** Description changed:

  Installer crashes when trying to install Ubuntu on a dual-boot Dell XPS
  15 9550 with a Samsung NVM drive where the Linux partition is encrypted.
  Error message is "grub-efi-amd64-signed failed to install into /target/"
  
- I have tried to run grub-install from recovery and boot-repair with boot summary, all fails. The errors are documented in this unsolved support thread. It seems like a bug in grub-install
+ I have tried to run grub-install from recovery and boot-repair with boot summary, all fails. The errors and boot summary info are documented in this unsolved support thread. 
  https://ubuntuforums.org/showthread.php?t=2358084
+ 
+ It seems like a bug in grub-install
  
  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: ubiquity 17.04.9
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  Uname: Linux 4.10.0-19-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4
  Architecture: amd64
  CasperVersion: 1.380
  Date: Thu Apr 13 23:18:43 2017
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu-gnome.seed boot=casper quiet splash ---
  LiveMediaBuild: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
  ProcEnviron:
-  TERM=unknown
-  PATH=(custom, no user)
-  LANG=en_US.UTF-8
-  SHELL=/bin/bash
-  LC_NUMERIC=C.UTF-8
+  TERM=unknown
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+  LC_NUMERIC=C.UTF-8
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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https://bugs.launchpad.net/bugs/1682650

Title:
  Installer crashes when installing grub on dual-boot Dell XPS 15 9550

Status in grub-installer package in Ubuntu:
  New

Bug description:
  Installer crashes when trying to install Ubuntu on a dual-boot Dell
  XPS 15 9550 with a Samsung NVM drive where the Linux partition is
  encrypted. Error message is "grub-efi-amd64-signed failed to install
  into /target/"

  I have tried to run grub-install from recovery and boot-repair with boot summary, all fails. The errors and boot summary info are documented in this unsolved support thread. 
  https://ubuntuforums.org/showthread.php?t=2358084

  It seems like a bug in grub-install

  ProblemType: Bug
  DistroRelease: Ubuntu 17.04
  Package: ubiquity 17.04.9
  ProcVersionSignature: Ubuntu 4.10.0-19.21-generic 4.10.8
  Uname: Linux 4.10.0-19-generic x86_64
  ApportVersion: 2.20.4-0ubuntu4
  Architecture: amd64
  CasperVersion: 1.380
  Date: Thu Apr 13 23:18:43 2017
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu-gnome.seed boot=casper quiet splash ---
  LiveMediaBuild: Ubuntu-GNOME 17.04 "Zesty Zapus" - Release amd64 (20170412)
  ProcEnviron:
   TERM=unknown
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
   LC_NUMERIC=C.UTF-8
  SourcePackage: grub-installer
  UpgradeStatus: No upgrade log present (probably fresh install)

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