[Bug 1616162] [NEW] ubuntu 16.10: Netboot installation aborts with error "Loading libc6-udeb failed for unknown reasons".
bugproxy
bugproxy at us.ibm.com
Tue Aug 23 18:09:18 UTC 2016
Public bug reported:
== Comment: #0 - PAVITHRA R. PRAKASH <pavrampu at in.ibm.com> - 2016-08-22 01:54:27 ==
---Problem Description---
ubuntu 16.10: Netboot installation aborts with error "Loading libc6-udeb
failed for unknown reasons".
---Steps to Reproduce---
1. Start netboot installation on NV system from http://ports.ubuntu.com
/ubuntu-ports/dists/yakkety/main/installer-
ppc64el/current/images/netboot/ubuntu-installer/ppc64el/
2. During installation after "username" and "password" configuration
installation aborts with below error.
???????????????????? [!!] Detect disks ?????????????????????
? ?
? Failed to load installer component ?
? Loading libc6-udeb failed for unknown reasons. Aborting. ?
? ?
? <Go Back> <Continue> ?
? ?
????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
3. If we select continue we get below error. Even " Execute a shell"
and "Abort the installation" fails.
????????????????????????? [!!] Detect disks ?????????????????????????
? ?
? Installation step failed ?
? An installation step failed. You can try to run the failing item ?
? again from the menu, or skip it and choose something else. The ?
? failing step is: Detect disks ?
? ?
? <Continue> ?
? ?
?????????????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
???????????????? [.] Ubuntu installer main menu ????????????????
? ?
? Choose the next step in the install process: ?
? ?
? Detect virtual driver disks from hardware manufacturer ?
? Detect network hardware ?
? Configure the network ?
? Choose a mirror of the Ubuntu archive ?
? Download installer components ?
? Configure the clock ?
? Detect disks ?
? Configure the package manager ?
? Continue without boot loader ?
? Finish the installation ?
? Change debconf priority ?
? Save debug logs ?
? Execute a shell ?
? Abort the installation ?
? ?
????????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
??????????????????????? [!!] Execute a shell ????????????????????????
? ?
? Installation step failed ?
? An installation step failed. You can try to run the failing item ?
? again from the menu, or skip it and choose something else. The ?
? failing step is: Execute a shell ?
? ?
? <Continue> ?
? ?
?????????????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
???????????????????? [!!] Abort the installation ????????????????????
? ?
? Installation step failed ?
? An installation step failed. You can try to run the failing item ?
? again from the menu, or skip it and choose something else. The ?
? failing step is: Abort the installation ?
? ?
? <Continue> ?
? ?
?????????????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
== Comment: #1 - PAVITHRA R. PRAKASH <pavrampu at in.ibm.com> - 2016-08-22 06:50:06 ==
1. Issue is observed even during virtual DVD installation.
???????????????????? [!!] Detect disks ?????????????????????
? ?
? Failed to load installer component ?
? Loading libc6-udeb failed for unknown reasons. Aborting. ?
? ?
? <Go Back> <Continue> ?
? ?
????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
2. If we try to upgrade the existing 16.10 system it gets upgraded to
"4.4.0-9134-generic" kernel version.
logs
===
Ubuntu Yakkety Yak (development branch) ltc-haba2 hvc0
ltc-haba2 login: ubuntu
Password:
Last login: Mon Aug 22 05:29:18 EDT 2016 on hvc0
Welcome to Ubuntu Yakkety Yak (development branch) (GNU/Linux 4.4.0-9134-generic ppc64le)
* Documentation: https://help.ubuntu.com
* Management: https://landscape.canonical.com
* Support: https://ubuntu.com/advantage
ubuntu at ltc-haba2:~$ uname -a
Linux ltc-haba2 4.4.0-9134-generic #53-Ubuntu SMP Thu Aug 18 05:21:43 UTC 2016 ppc64le ppc64le ppc64le GNU/Linux
ubuntu at ltc-haba2:~$
== Comment: #4 - PAVITHRA R. PRAKASH <pavrampu at in.ibm.com> - 2016-08-22 23:59:55 ==
Hi Gary,
Tried to save the debug logs but I am getting below error when i select
"Save debug logs" option.
??????????????????????? [!!] Save debug logs ????????????????????????
? ?
? Installation step failed ?
? An installation step failed. You can try to run the failing item ?
? again from the menu, or skip it and choose something else. The ?
? failing step is: Save debug logs ?
? ?
? <Continue> ?
? ?
?????????????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
Thanks,
Pavithra
** Affects: debian-installer (Ubuntu)
Importance: Undecided
Assignee: Taco Screen team (taco-screen-team)
Status: New
** Tags: architecture-ppc64le bugnameltc-145324 severity-critical targetmilestone-inin1610
** Tags added: architecture-ppc64le bugnameltc-145324 severity-critical
targetmilestone-inin1610
** Changed in: ubuntu
Assignee: (unassigned) => Taco Screen team (taco-screen-team)
** Package changed: ubuntu => debian-installer (Ubuntu)
--
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Foundations Bugs, which is subscribed to debian-installer in Ubuntu.
https://bugs.launchpad.net/bugs/1616162
Title:
ubuntu 16.10: Netboot installation aborts with error "Loading
libc6-udeb failed for unknown reasons".
Status in debian-installer package in Ubuntu:
New
Bug description:
== Comment: #0 - PAVITHRA R. PRAKASH <pavrampu at in.ibm.com> - 2016-08-22 01:54:27 ==
---Problem Description---
ubuntu 16.10: Netboot installation aborts with error "Loading
libc6-udeb failed for unknown reasons".
---Steps to Reproduce---
1. Start netboot installation on NV system from
http://ports.ubuntu.com/ubuntu-ports/dists/yakkety/main/installer-
ppc64el/current/images/netboot/ubuntu-installer/ppc64el/
2. During installation after "username" and "password" configuration
installation aborts with below error.
???????????????????? [!!] Detect disks ?????????????????????
? ?
? Failed to load installer component ?
? Loading libc6-udeb failed for unknown reasons. Aborting. ?
? ?
? <Go Back> <Continue> ?
? ?
????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
3. If we select continue we get below error. Even " Execute a shell"
and "Abort the installation" fails.
????????????????????????? [!!] Detect disks ?????????????????????????
? ?
? Installation step failed ?
? An installation step failed. You can try to run the failing item ?
? again from the menu, or skip it and choose something else. The ?
? failing step is: Detect disks ?
? ?
? <Continue> ?
? ?
?????????????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
???????????????? [.] Ubuntu installer main menu ????????????????
? ?
? Choose the next step in the install process: ?
? ?
? Detect virtual driver disks from hardware manufacturer ?
? Detect network hardware ?
? Configure the network ?
? Choose a mirror of the Ubuntu archive ?
? Download installer components ?
? Configure the clock ?
? Detect disks ?
? Configure the package manager ?
? Continue without boot loader ?
? Finish the installation ?
? Change debconf priority ?
? Save debug logs ?
? Execute a shell ?
? Abort the installation ?
? ?
????????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
??????????????????????? [!!] Execute a shell ????????????????????????
? ?
? Installation step failed ?
? An installation step failed. You can try to run the failing item ?
? again from the menu, or skip it and choose something else. The ?
? failing step is: Execute a shell ?
? ?
? <Continue> ?
? ?
?????????????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
???????????????????? [!!] Abort the installation ????????????????????
? ?
? Installation step failed ?
? An installation step failed. You can try to run the failing item ?
? again from the menu, or skip it and choose something else. The ?
? failing step is: Abort the installation ?
? ?
? <Continue> ?
? ?
?????????????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
== Comment: #1 - PAVITHRA R. PRAKASH <pavrampu at in.ibm.com> - 2016-08-22 06:50:06 ==
1. Issue is observed even during virtual DVD installation.
???????????????????? [!!] Detect disks ?????????????????????
? ?
? Failed to load installer component ?
? Loading libc6-udeb failed for unknown reasons. Aborting. ?
? ?
? <Go Back> <Continue> ?
? ?
????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
2. If we try to upgrade the existing 16.10 system it gets upgraded to
"4.4.0-9134-generic" kernel version.
logs
===
Ubuntu Yakkety Yak (development branch) ltc-haba2 hvc0
ltc-haba2 login: ubuntu
Password:
Last login: Mon Aug 22 05:29:18 EDT 2016 on hvc0
Welcome to Ubuntu Yakkety Yak (development branch) (GNU/Linux 4.4.0-9134-generic ppc64le)
* Documentation: https://help.ubuntu.com
* Management: https://landscape.canonical.com
* Support: https://ubuntu.com/advantage
ubuntu at ltc-haba2:~$ uname -a
Linux ltc-haba2 4.4.0-9134-generic #53-Ubuntu SMP Thu Aug 18 05:21:43 UTC 2016 ppc64le ppc64le ppc64le GNU/Linux
ubuntu at ltc-haba2:~$
== Comment: #4 - PAVITHRA R. PRAKASH <pavrampu at in.ibm.com> - 2016-08-22 23:59:55 ==
Hi Gary,
Tried to save the debug logs but I am getting below error when i
select "Save debug logs" option.
??????????????????????? [!!] Save debug logs ????????????????????????
? ?
? Installation step failed ?
? An installation step failed. You can try to run the failing item ?
? again from the menu, or skip it and choose something else. The ?
? failing step is: Save debug logs ?
? ?
? <Continue> ?
? ?
?????????????????????????????????????????????????????????????????????
<Tab> moves; <Space> selects; <Enter> activates buttons
Thanks,
Pavithra
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