[Bug 1450490] Re: Initial installer run on Dell XPS13 (9343), crash while creating recovery media

[Ubuntu Foundations Team Bug Bot]

Exception during installation:
Apr 30 14:07:55 dell-desktop /plugininstall.py: Traceback (most recent call last):
Apr 30 14:07:55 dell-desktop /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1801, in <module>
Apr 30 14:07:55 dell-desktop /plugininstall.py:     install.run()
Apr 30 14:07:55 dell-desktop /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 79, in wrapper
Apr 30 14:07:55 dell-desktop /plugininstall.py:     func(self)
Apr 30 14:07:55 dell-desktop /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 208, in run
Apr 30 14:07:55 dell-desktop /plugininstall.py:     self.configure_plugins()
Apr 30 14:07:55 dell-desktop /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 587, in configure_plugins
Apr 30 14:07:55 dell-desktop /plugininstall.py:     self.run_plugin(plugin)
Apr 30 14:07:55 dell-desktop /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 561, in run_plugin
Apr 30 14:07:55 dell-desktop /plugininstall.py:     ret = inst.install(self.target, PluginProgress(self.db))
Apr 30 14:07:55 dell-desktop /plugininstall.py:   File "/usr/lib/ubiquity/plugins/dell-recovery.py", line 229, in install
Apr 30 14:07:55 dell-desktop /plugininstall.py:     fname)
Apr 30 14:07:55 dell-desktop /plugininstall.py:   File "/usr/lib/python3/dist-packages/Dell/recovery_common.py", line 734, in dbus_sync_call_signal_wrapper
Apr 30 14:07:55 dell-desktop /plugininstall.py:     dbus_iface.get_dbus_method(func)(*args, **kwargs)
Apr 30 14:07:55 dell-desktop /plugininstall.py:   File "/usr/lib/python3/dist-packages/dbus/proxies.py", line 137, in __call__
Apr 30 14:07:55 dell-desktop /plugininstall.py:     **keywords)
Apr 30 14:07:55 dell-desktop /plugininstall.py:   File "/usr/lib/python3/dist-packages/dbus/connection.py", line 584, in call_async
Apr 30 14:07:55 dell-desktop /plugininstall.py:     message.append(signature=signature, *args)
Apr 30 14:07:55 dell-desktop /plugininstall.py: TypeError: Expected a string or unicode object
Apr 30 14:07:55 dell-desktop /plugininstall.py: 


** Tags added: ubiquity-2.18.8

** Tags added: installer-crash

** Changed in: ubiquity (Ubuntu)
   Importance: Undecided => High

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1450490

Title:
  Initial installer run on Dell XPS13 (9343), crash while creating
  recovery media

Status in ubiquity package in Ubuntu:
  New

Bug description:
  Newly-received Dell XPS 13 (9343), UK model CNX4313 with Ubuntu 14.04
  pre-installed.

  Very first power-on, and running through the initial 'setup' process.
  Inserted a 2GB USB Flash drive, and chose to create recovery media.
  Process started chugging away, and then suddenly crashed for no
  apparent reason.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.8kittyhawk2somerville2
  ProcVersionSignature: Ubuntu 3.13.0-37.64bdw1-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  Date: Thu Apr 30 15:08:18 2015
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-trusty-amd64-20140620-0
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi boot=casper automatic-ubiquity noprompt quiet splash --
  InstallationDate: Installed on 2015-04-24 (6 days ago)
  InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
  ProcEnviron:
   LANGUAGE=en_GB.UTF-8
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.init.ubiquity.conf: 2015-04-24T13:24:35.518107

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1450490/+subscriptions