[Bug 1450490] [NEW] Initial installer run on Dell XPS13 (9343), crash while creating recovery media

Lurchman 1450490 at bugs.launchpad.net
Thu Apr 30 14:19:04 UTC 2015


Public bug reported:

Newly-received Dell XPS 13 (9343), UK model CNX4313 with Ubuntu 14.04
pre-installed.

Very first power-on, and running through the initial 'setup' process.
Inserted a 2GB USB Flash drive, and chose to create recovery media.
Process started chugging away, and then suddenly crashed for no apparent
reason.

ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: ubiquity 2.18.8kittyhawk2somerville2
ProcVersionSignature: Ubuntu 3.13.0-37.64bdw1-generic 3.13.11.7
Uname: Linux 3.13.0-37-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
Date: Thu Apr 30 15:08:18 2015
DistributionChannelDescriptor:
 # This is a distribution channel descriptor
 # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
 canonical-oem-somerville-trusty-amd64-20140620-0
InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi boot=casper automatic-ubiquity noprompt quiet splash --
InstallationDate: Installed on 2015-04-24 (6 days ago)
InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
ProcEnviron:
 LANGUAGE=en_GB.UTF-8
 TERM=linux
 PATH=(custom, no user)
 XDG_RUNTIME_DIR=<set>
 LANG=en_GB.UTF-8
SourcePackage: ubiquity
UpgradeStatus: No upgrade log present (probably fresh install)
mtime.conffile..etc.init.ubiquity.conf: 2015-04-24T13:24:35.518107

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug oem-config trusty ubiquity-2.18.8kittyhawk2

** Attachment added: "/var/log/syslog"
   https://bugs.launchpad.net/bugs/1450490/+attachment/4388350/+files/syslog

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https://bugs.launchpad.net/bugs/1450490

Title:
  Initial installer run on Dell XPS13 (9343), crash while creating
  recovery media

Status in ubiquity package in Ubuntu:
  New

Bug description:
  Newly-received Dell XPS 13 (9343), UK model CNX4313 with Ubuntu 14.04
  pre-installed.

  Very first power-on, and running through the initial 'setup' process.
  Inserted a 2GB USB Flash drive, and chose to create recovery media.
  Process started chugging away, and then suddenly crashed for no
  apparent reason.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.8kittyhawk2somerville2
  ProcVersionSignature: Ubuntu 3.13.0-37.64bdw1-generic 3.13.11.7
  Uname: Linux 3.13.0-37-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  Date: Thu Apr 30 15:08:18 2015
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-trusty-amd64-20140620-0
  InstallCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi boot=casper automatic-ubiquity noprompt quiet splash --
  InstallationDate: Installed on 2015-04-24 (6 days ago)
  InstallationMedia: Ubuntu 14.04 "Trusty" - Build amd64 LIVE Binary 20140620-04:25
  ProcEnviron:
   LANGUAGE=en_GB.UTF-8
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_GB.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)
  mtime.conffile..etc.init.ubiquity.conf: 2015-04-24T13:24:35.518107

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