[Bug 1334305] Re: installer crash

[Ubuntu Foundations Team Bug Bot]

Exception during installation:
Jun 25 14:22:09 ubuntu /plugininstall.py: Traceback (most recent call last):
Jun 25 14:22:09 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1770, in <module>
Jun 25 14:22:09 ubuntu /plugininstall.py:     install.run()
Jun 25 14:22:09 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 78, in wrapper
Jun 25 14:22:09 ubuntu /plugininstall.py:     func(self)
Jun 25 14:22:09 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 252, in run
Jun 25 14:22:09 ubuntu /plugininstall.py:     self.remove_extras()
Jun 25 14:22:09 ubuntu /plugininstall.py:   File "/usr/share/ubiquity/plugininstall.py", line 1455, in remove_extras
Jun 25 14:22:09 ubuntu /plugininstall.py:     cache = Cache()
Jun 25 14:22:09 ubuntu /plugininstall.py:   File "/usr/lib/python3/dist-packages/apt/cache.py", line 107, in __init__
Jun 25 14:22:09 ubuntu /plugininstall.py:     self.open(progress)
Jun 25 14:22:09 ubuntu /plugininstall.py:   File "/usr/lib/python3/dist-packages/apt/cache.py", line 151, in open
Jun 25 14:22:09 ubuntu /plugininstall.py:     self._cache = apt_pkg.Cache(progress)
Jun 25 14:22:09 ubuntu /plugininstall.py: SystemError: E:Encountered a section with no Package: header, E:Problem with MergeList /target/var/lib/apt/lists/security.ubuntu.com_ubuntu_dists_trusty-security_main_i18n_Translation-en, E:The package lists or status file could not be parsed or opened.
Jun 25 14:22:09 ubuntu /plugininstall.py: 


** Tags added: installer-crash

** Changed in: ubiquity (Ubuntu)
   Importance: Undecided => High

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/1334305

Title:
  installer crash

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  I was installing ubuntu 14.04 on an external USB hard drive as part of a dual boot system.  I set up 4 partitions on the Hard Drive: /boot, /, /home, and swap.  Installation was progressing and then it crashed.  the external HD is 600 GB, half of which I dedicated to ubuntu. The file systems for /boot, /, and /home were ext4s. 1 GB for /boot, 9 GB for /, 278 GB for /home, and 8 GB for swap.  I am typing and sending this from the same computer that I tried to perform this operation.  Other than that I do not have any idea why the installation crashed.
  I can't fulfill the bug reporting guidelines such as submitting the /var/log/syslog and /var/log/partman because I do not have access to folders in the system right now as I am typing this.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: ubiquity 2.18.7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  CasperVersion: 1.340
  Date: Wed Jun 25 10:22:31 2014
  InstallCmdLine: file=/cdrom/preseed/ubuntu.seed boot=casper initrd=/casper/initrd.lz quiet splash -- maybe-ubiquity
  LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/ubiquity/+bug/1334305/+subscriptions