[Bug 1247634] Re: disc creator doesn't work

Christopher M. Penalver christopher.m.penalver at gmail.com
Wed Dec 18 16:54:22 UTC 2013


Giuliano Tognarelli Buono-core, thank you for reporting this and helping make Ubuntu better. However, your crash report is missing. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable
apport in /etc/default/apport and restart.

Now reproduce the crash, then open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit.
If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. If you run the command against the crash report and it does nothing, you may be affected by https://bugs.launchpad.net/ubuntu/+source/apport/+bug/994921 . In order to WORKAROUND this, one would need to open the following file via a command line:
gksudo gedit /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this bug report since the process outlined above will
automatically open a new bug report which can then dealt with more
efficiently.

Thank you for your understanding.

Helpful bug reporting tips:
https://help.ubuntu.com/community/ReportingBugs

** Changed in: usb-creator (Ubuntu)
       Status: Confirmed => Invalid

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https://bugs.launchpad.net/bugs/1247634

Title:
  disc creator doesn't work

Status in “usb-creator” package in Ubuntu:
  Invalid

Bug description:
  Disk creator doesn't works and crashes without an error message.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: usb-creator-gtk 0.2.50
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  Uname: Linux 3.11.0-12-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Sun Nov  3 15:08:29 2013
  EcryptfsInUse: Yes
  ExecutablePath: /usr/bin/usb-creator-gtk
  InstallationDate: Installed on 2013-10-18 (16 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterpreterPath: /usr/bin/python3.3
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=es_CL:es
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=es_CL.UTF-8
   SHELL=/bin/bash
  SourcePackage: usb-creator
  UpgradeStatus: Upgraded to saucy on 2013-10-18 (16 days ago)

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