[Bug 950647] Re: Installation of Ubuntu keeps crashing towards the end of the installation

Ubuntu Foundation's Bug Bot 950647 at bugs.launchpad.net
Fri Mar 9 12:11:07 UTC 2012


Thank you for taking the time to report this bug and helping to make
Ubuntu better.  Reviewing your log files attached to this bug report it
seems that there is a problem with the disk to which you are trying to
install Ubuntu.  I'd recommend performing a back up of your existing
operating system and then investigating the situation.  Measures you
might take include checking cable connections for your disks and using
software tools to investigate the health of your hardware.  In the event
that is is not in fact an error with your hardware please set the bug's
status back to New.  Thanks and good luck!

[This is an automated message.  I apologize if it reached you
inappropriately; please just reply to this message indicating so.]

** Tags added: hardware-error

** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/950647

Title:
  Installation of Ubuntu keeps crashing towards the end of the
  installation

Status in “ubiquity” package in Ubuntu:
  Invalid

Bug description:
  While installing Ubuntu, the installation goes well until the end
  where it begins to download language packs then "installing system"
  and the status bar is all the way at the end indicating that it is
  nearing the end of installation yet it has crashed the last 3 times
  that I have attempted to install.

  I am installing from a CD that I made from a downloaded .ISO. This
  same ISO, I had used to previously install on this same computer by
  using CloneDrive. I am currently running a "trial" of Ubuntu from the
  CD, so I know that the CD is good. The ISO is Ubuntu for 64-bit
  machines.

  My computer is a Compaq Presario CQ62-215DX (I believe the last part
  215DX is right but not completely sure). It has 2GB RAM DDR3, Hitachi
  120GB SATA HDD (came from a Acer computer that I took apart and this
  HDD has been formatted within Windows Vista using TestDisk), 64-bit
  AMD processor...not sure what other specs are needed to know. Windows
  7 came pre-installed on the computer on a 250GB HDD but I put that
  away and traded it for the 120GB HDD.

  Oddly enough, it says that Ubuntu is installed on the machine because
  when I try to install Ubuntu, it asks if I want to install side by
  side with Ubuntu 11.10, erase Ubuntu, and all of the other options.
  However, when I booted up my computer, it did not take me to Ubuntu
  but after the Compaq splash screen, to a black screen with a blinking
  cursor. I was able to get into Ubuntu using the CD.

  ProblemType: Bug
  DistroRelease: Ubuntu 11.10
  Package: ubiquity 2.8.7
  ProcVersionSignature: Ubuntu 3.0.0-12.20-generic 3.0.4
  Uname: Linux 3.0.0-12-generic x86_64
  ApportVersion: 1.23-0ubuntu3
  Architecture: amd64
  CasperVersion: 1.287
  Date: Fri Mar  9 00:33:25 2012
  LiveMediaBuild: Ubuntu 11.10 "Oneiric Ocelot" - Release amd64 (20111012)
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: ubiquity
  UpgradeStatus: No upgrade log present (probably fresh install)

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