[Bug 626285] Re: Crash during install

[WinLinUser]

Wow - many thanks for the research and reply.  Great service for a great
OS.

Alan

On 15 February 2012 14:20, Colin Watson <cjwatson at canonical.com> wrote:

> The syslog shows:
>
> Aug 29 13:12:59 mint kernel: [  162.036840] sr 3:0:1:0: [sr0] Unhandled
> sense code
> Aug 29 13:12:59 mint kernel: [  162.036846] sr 3:0:1:0: [sr0] Result:
> hostbyte=DID_OK driverbyte=DRIVER_SENSE
> Aug 29 13:12:59 mint kernel: [  162.036851] sr 3:0:1:0: [sr0] Sense Key :
> Hardware Error [current]
> Aug 29 13:12:59 mint kernel: [  162.036856] sr 3:0:1:0: [sr0] <<vendor>>
> ASC=0x80 ASCQ=0xd7ASC=0x80 <<vendor>> ASCQ=0xd7
> Aug 29 13:12:59 mint kernel: [  162.036865] sr 3:0:1:0: [sr0] CDB:
> Read(10): 28 00 00 04 dc 5d 00 00 20 00
> Aug 29 13:12:59 mint kernel: [  162.036876] end_request: I/O error, dev
> sr0, sector 1274228
> Aug 29 13:12:59 mint kernel: [  162.036882] __ratelimit: 54 callbacks
> suppressed
> Aug 29 13:12:59 mint kernel: [  162.036886] Buffer I/O error on device
> sr0, logical block 318557
> Aug 29 13:12:59 mint kernel: [  162.036891] Buffer I/O error on device
> sr0, logical block 318558
> Aug 29 13:12:59 mint kernel: [  162.036895] Buffer I/O error on device
> sr0, logical block 318559
> Aug 29 13:12:59 mint kernel: [  162.036899] Buffer I/O error on device
> sr0, logical block 318560
> Aug 29 13:12:59 mint kernel: [  162.036902] Buffer I/O error on device
> sr0, logical block 318561
> Aug 29 13:12:59 mint kernel: [  162.036906] Buffer I/O error on device
> sr0, logical block 318562
> Aug 29 13:12:59 mint kernel: [  162.036910] Buffer I/O error on device
> sr0, logical block 318563
> Aug 29 13:12:59 mint kernel: [  162.036913] Buffer I/O error on device
> sr0, logical block 318564
> Aug 29 13:12:59 mint kernel: [  162.036917] Buffer I/O error on device
> sr0, logical block 318565
> Aug 29 13:12:59 mint kernel: [  162.036920] Buffer I/O error on device
> sr0, logical block 318566
> Aug 29 13:13:02 mint kernel: [  164.978354] SQUASHFS error:
> squashfs_read_data failed to read block 0x26c5e94d
> Aug 29 13:13:02 mint kernel: [  164.978363] SQUASHFS error: Unable to read
> data cache entry [26c5e94d]
> Aug 29 13:13:02 mint kernel: [  164.978367] SQUASHFS error: Unable to read
> page, block 26c5e94d, size d2bc
> Aug 29 13:13:02 mint kernel: [  164.978383] SQUASHFS error: Unable to read
> data cache entry [26c5e94d]
> Aug 29 13:13:02 mint kernel: [  164.978386] SQUASHFS error: Unable to read
> page, block 26c5e94d, size d2bc
>
> ... and it all goes downhill from there.
>
> In short, this means that there's been a problem reading from the CD.
> This is generally due to a faulty CD/DVD disk or drive, rather than
> being an installer bug as such.  It may help to clean the CD/DVD, to
> burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens
> (cleaning kits are often available from electronics suppliers).
>
> ** Changed in: ubiquity (Ubuntu)
>       Status: New => Invalid
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/626285
>
> Title:
>  Crash during install
>
> Status in The Linux Mint Distribution:
>  Triaged
> Status in “ubiquity” package in Ubuntu:
>  Invalid
>
> Bug description:
>  Binary package hint: ubiquity
>
>  I was trying to reinstall Mint Isadora 9 in order to setup the Home
>  folder in a seperate partition on the disk.  I defined a new partition
>  and set its type to Home.
>
>  The system was running from a CD.  When it crashed I could not print.
>  copy or save the error report but manager to photograph the screen.  I
>  also saved the required logs.
>
>  I repeated the attempted re-install and the error repeated at exactly
>  the same point as the first time.
>
>  I have attached both log files as requested by the system and a photo
>  of the screen all zipped.  Hope these make it.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/linuxmint/+bug/626285/+subscriptions
>


-- 
Best Wishes

Alan C

-- 
You received this bug notification because you are a member of Ubuntu
Foundations Bugs, which is subscribed to ubiquity in Ubuntu.
https://bugs.launchpad.net/bugs/626285

Title:
  Crash during install

Status in The Linux Mint Distribution:
  Triaged
Status in “ubiquity” package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: ubiquity

  I was trying to reinstall Mint Isadora 9 in order to setup the Home
  folder in a seperate partition on the disk.  I defined a new partition
  and set its type to Home.

  The system was running from a CD.  When it crashed I could not print.
  copy or save the error report but manager to photograph the screen.  I
  also saved the required logs.

  I repeated the attempted re-install and the error repeated at exactly
  the same point as the first time.

  I have attached both log files as requested by the system and a photo
  of the screen all zipped.  Hope these make it.

To manage notifications about this bug go to:
https://bugs.launchpad.net/linuxmint/+bug/626285/+subscriptions