[Bug 626285] Re: Crash during install

[Colin Watson]

The syslog shows:

Aug 29 13:12:59 mint kernel: [  162.036840] sr 3:0:1:0: [sr0] Unhandled sense code
Aug 29 13:12:59 mint kernel: [  162.036846] sr 3:0:1:0: [sr0] Result: hostbyte=DID_OK driverbyte=DRIVER_SENSE
Aug 29 13:12:59 mint kernel: [  162.036851] sr 3:0:1:0: [sr0] Sense Key : Hardware Error [current] 
Aug 29 13:12:59 mint kernel: [  162.036856] sr 3:0:1:0: [sr0] <<vendor>> ASC=0x80 ASCQ=0xd7ASC=0x80 <<vendor>> ASCQ=0xd7
Aug 29 13:12:59 mint kernel: [  162.036865] sr 3:0:1:0: [sr0] CDB: Read(10): 28 00 00 04 dc 5d 00 00 20 00
Aug 29 13:12:59 mint kernel: [  162.036876] end_request: I/O error, dev sr0, sector 1274228
Aug 29 13:12:59 mint kernel: [  162.036882] __ratelimit: 54 callbacks suppressed
Aug 29 13:12:59 mint kernel: [  162.036886] Buffer I/O error on device sr0, logical block 318557
Aug 29 13:12:59 mint kernel: [  162.036891] Buffer I/O error on device sr0, logical block 318558
Aug 29 13:12:59 mint kernel: [  162.036895] Buffer I/O error on device sr0, logical block 318559
Aug 29 13:12:59 mint kernel: [  162.036899] Buffer I/O error on device sr0, logical block 318560
Aug 29 13:12:59 mint kernel: [  162.036902] Buffer I/O error on device sr0, logical block 318561
Aug 29 13:12:59 mint kernel: [  162.036906] Buffer I/O error on device sr0, logical block 318562
Aug 29 13:12:59 mint kernel: [  162.036910] Buffer I/O error on device sr0, logical block 318563
Aug 29 13:12:59 mint kernel: [  162.036913] Buffer I/O error on device sr0, logical block 318564
Aug 29 13:12:59 mint kernel: [  162.036917] Buffer I/O error on device sr0, logical block 318565
Aug 29 13:12:59 mint kernel: [  162.036920] Buffer I/O error on device sr0, logical block 318566
Aug 29 13:13:02 mint kernel: [  164.978354] SQUASHFS error: squashfs_read_data failed to read block 0x26c5e94d
Aug 29 13:13:02 mint kernel: [  164.978363] SQUASHFS error: Unable to read data cache entry [26c5e94d]
Aug 29 13:13:02 mint kernel: [  164.978367] SQUASHFS error: Unable to read page, block 26c5e94d, size d2bc
Aug 29 13:13:02 mint kernel: [  164.978383] SQUASHFS error: Unable to read data cache entry [26c5e94d]
Aug 29 13:13:02 mint kernel: [  164.978386] SQUASHFS error: Unable to read page, block 26c5e94d, size d2bc

... and it all goes downhill from there.

In short, this means that there's been a problem reading from the CD.
This is generally due to a faulty CD/DVD disk or drive, rather than
being an installer bug as such.  It may help to clean the CD/DVD, to
burn the CD/DVD at a lower speed, or to clean the CD/DVD drive lens
(cleaning kits are often available from electronics suppliers).

** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/626285

Title:
  Crash during install

Status in The Linux Mint Distribution:
  Triaged
Status in “ubiquity” package in Ubuntu:
  Invalid

Bug description:
  Binary package hint: ubiquity

  I was trying to reinstall Mint Isadora 9 in order to setup the Home
  folder in a seperate partition on the disk.  I defined a new partition
  and set its type to Home.

  The system was running from a CD.  When it crashed I could not print.
  copy or save the error report but manager to photograph the screen.  I
  also saved the required logs.

  I repeated the attempted re-install and the error repeated at exactly
  the same point as the first time.

  I have attached both log files as requested by the system and a photo
  of the screen all zipped.  Hope these make it.

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