[Bug 662299] Missing required logs.

Sat Sep 17 17:19:39 UTC 2011

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 662299

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/662299

Title:
  Soundcard not detected (workaround: add "pci=use_crs" to GRUB)

Status in ALSA driver:
  Confirmed
Status in “alsa-driver” package in Ubuntu:
  New
Status in “grub2” package in Ubuntu:
  Invalid
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I was using Ubuntu 10.04 64 bit with sound enabled. After I updated to
  Ubuntu 10.10 64 bit its saying no sound cards detected.

  Report generated by alsa-info.sh : http://www.alsa-
  project.org/db/?f=6fd7c2b5363fb860fbfdf2fcbce5af440562f0a1

  Name of my Sound Card (onboard)

  anish at logika:~/Downloads$ sudo lshw -c sound
  [sudo] password for anish: 
    *-multimedia            
         description: Audio device
         product: VT1708/A [Azalia HDAC] (VIA High Definition Audio Controller)
         vendor: VIA Technologies, Inc.
         physical id: 1
         bus info: pci at 0000:80:01.0
         version: 10
         width: 64 bits
         clock: 33MHz
         capabilities: pm msi pciexpress bus_master cap_list
         configuration: driver=HDA Intel latency=0
         resources: iomemory:fd0-fcf irq:17 memory:fd00000000-fd00003fff

  anish at logika:~/Downloads$ lspci | grep -i audio
  80:01.0 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] (VIA High Definition Audio Controller) (rev 10)

  ProblemType: Bug
  DistroRelease: Ubuntu 10.10
  Package: alsa-base 1.0.23+dfsg-1ubuntu4
  ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
  Uname: Linux 2.6.35-22-generic x86_64
  AlsaDevices:
   total 0
   crw-rw----+ 1 root audio 116, 3 2010-10-17 23:01 seq
   crw-rw----+ 1 root audio 116, 2 2010-10-17 23:01 timer
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
  AplayDevices: aplay: device_list:235: no soundcards found...
  Architecture: amd64
  ArecordDevices: arecord: device_list:235: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  Date: Sun Oct 17 23:36:06 2010
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  PackageArchitecture: all
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: Soundcard not detected
  dmi.bios.date: 05/10/2007
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: V1.11
  dmi.board.name: 0A88h
  dmi.board.vendor: Board Manufacturer
  dmi.chassis.asset.tag: INA74206SB
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrV1.11:bd05/10/2007:svnHewlett-Packard:pnHPdx2255MT(RL028AV):pvr:rvnBoardManufacturer:rn0A88h:rvr:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: HP dx2255 MT(RL028AV)
  dmi.sys.vendor: Hewlett-Packard
  --- 
  AlsaDevices:
   total 0
   crw-rw----+ 1 root audio 116, 3 2010-10-19 22:29 seq
   crw-rw----+ 1 root audio 116, 2 2010-10-19 22:29 timer
  AlsaVersion:
   Advanced Linux Sound Architecture Driver Version 1.0.23.
   Compiled on Oct 17 2010 for kernel 2.6.35-22-generic (SMP).
  AplayDevices: aplay: device_list:235: no soundcards found...
  Architecture: amd64
  ArecordDevices: arecord: device_list:235: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  DistroRelease: Ubuntu 10.10
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  Package: alsa-driver (not installed)
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
  Tags: maverick
  Uname: Linux 2.6.35-22-generic x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 05/10/2007
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: V1.11
  dmi.board.name: 0A88h
  dmi.board.vendor: Board Manufacturer
  dmi.chassis.asset.tag: INA74206SB
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrV1.11:bd05/10/2007:svnHewlett-Packard:pnHPdx2255MT(RL028AV):pvr:rvnBoardManufacturer:rn0A88h:rvr:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: HP dx2255 MT(RL028AV)
  dmi.sys.vendor: Hewlett-Packard

  --- 
  AlsaDevices:
   total 0
   crw-rw----+ 1 root audio 116, 3 2010-10-20 22:10 seq
   crw-rw----+ 1 root audio 116, 2 2010-10-20 22:10 timer
  AlsaVersion:
   Advanced Linux Sound Architecture Driver Version 1.0.23.
   Compiled on Oct 20 2010 for kernel 2.6.35-22-generic (SMP).
  AplayDevices: aplay: device_list:235: no soundcards found...
  Architecture: amd64
  ArecordDevices: arecord: device_list:235: no soundcards found...
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
  DistroRelease: Ubuntu 10.10
  InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
  Package: alsa-driver (not installed)
  ProcEnviron:
   LANG=en_US.utf8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
  Tags: maverick
  Uname: Linux 2.6.35-22-generic x86_64
  UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
  dmi.bios.date: 05/10/2007
  dmi.bios.vendor: Award Software International, Inc.
  dmi.bios.version: V1.11
  dmi.board.name: 0A88h
  dmi.board.vendor: Board Manufacturer
  dmi.chassis.asset.tag: INA74206SB
  dmi.chassis.type: 3
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrV1.11:bd05/10/2007:svnHewlett-Packard:pnHPdx2255MT(RL028AV):pvr:rvnBoardManufacturer:rn0A88h:rvr:cvnHewlett-Packard:ct3:cvr:
  dmi.product.name: HP dx2255 MT(RL028AV)
  dmi.sys.vendor: Hewlett-Packard

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