[Bug 662299] Missing required logs.
Brad Figg
brad.figg at canonical.com
Sat Sep 17 17:19:39 UTC 2011
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 662299
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
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https://bugs.launchpad.net/bugs/662299
Title:
Soundcard not detected (workaround: add "pci=use_crs" to GRUB)
Status in ALSA driver:
Confirmed
Status in “alsa-driver” package in Ubuntu:
New
Status in “grub2” package in Ubuntu:
Invalid
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I was using Ubuntu 10.04 64 bit with sound enabled. After I updated to
Ubuntu 10.10 64 bit its saying no sound cards detected.
Report generated by alsa-info.sh : http://www.alsa-
project.org/db/?f=6fd7c2b5363fb860fbfdf2fcbce5af440562f0a1
Name of my Sound Card (onboard)
anish at logika:~/Downloads$ sudo lshw -c sound
[sudo] password for anish:
*-multimedia
description: Audio device
product: VT1708/A [Azalia HDAC] (VIA High Definition Audio Controller)
vendor: VIA Technologies, Inc.
physical id: 1
bus info: pci at 0000:80:01.0
version: 10
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list
configuration: driver=HDA Intel latency=0
resources: iomemory:fd0-fcf irq:17 memory:fd00000000-fd00003fff
anish at logika:~/Downloads$ lspci | grep -i audio
80:01.0 Audio device: VIA Technologies, Inc. VT1708/A [Azalia HDAC] (VIA High Definition Audio Controller) (rev 10)
ProblemType: Bug
DistroRelease: Ubuntu 10.10
Package: alsa-base 1.0.23+dfsg-1ubuntu4
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Uname: Linux 2.6.35-22-generic x86_64
AlsaDevices:
total 0
crw-rw----+ 1 root audio 116, 3 2010-10-17 23:01 seq
crw-rw----+ 1 root audio 116, 2 2010-10-17 23:01 timer
AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.23.
AplayDevices: aplay: device_list:235: no soundcards found...
Architecture: amd64
ArecordDevices: arecord: device_list:235: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
Date: Sun Oct 17 23:36:06 2010
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
PackageArchitecture: all
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Title: Soundcard not detected
dmi.bios.date: 05/10/2007
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: V1.11
dmi.board.name: 0A88h
dmi.board.vendor: Board Manufacturer
dmi.chassis.asset.tag: INA74206SB
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrV1.11:bd05/10/2007:svnHewlett-Packard:pnHPdx2255MT(RL028AV):pvr:rvnBoardManufacturer:rn0A88h:rvr:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: HP dx2255 MT(RL028AV)
dmi.sys.vendor: Hewlett-Packard
---
AlsaDevices:
total 0
crw-rw----+ 1 root audio 116, 3 2010-10-19 22:29 seq
crw-rw----+ 1 root audio 116, 2 2010-10-19 22:29 timer
AlsaVersion:
Advanced Linux Sound Architecture Driver Version 1.0.23.
Compiled on Oct 17 2010 for kernel 2.6.35-22-generic (SMP).
AplayDevices: aplay: device_list:235: no soundcards found...
Architecture: amd64
ArecordDevices: arecord: device_list:235: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 10.10
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Package: alsa-driver (not installed)
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.34-generic 2.6.35.4
Tags: maverick
Uname: Linux 2.6.35-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/10/2007
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: V1.11
dmi.board.name: 0A88h
dmi.board.vendor: Board Manufacturer
dmi.chassis.asset.tag: INA74206SB
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrV1.11:bd05/10/2007:svnHewlett-Packard:pnHPdx2255MT(RL028AV):pvr:rvnBoardManufacturer:rn0A88h:rvr:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: HP dx2255 MT(RL028AV)
dmi.sys.vendor: Hewlett-Packard
---
AlsaDevices:
total 0
crw-rw----+ 1 root audio 116, 3 2010-10-20 22:10 seq
crw-rw----+ 1 root audio 116, 2 2010-10-20 22:10 timer
AlsaVersion:
Advanced Linux Sound Architecture Driver Version 1.0.23.
Compiled on Oct 20 2010 for kernel 2.6.35-22-generic (SMP).
AplayDevices: aplay: device_list:235: no soundcards found...
Architecture: amd64
ArecordDevices: arecord: device_list:235: no soundcards found...
AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', '/dev/snd/timer'] failed with exit code 1:
DistroRelease: Ubuntu 10.10
InstallationMedia: Ubuntu 10.10 "Maverick Meerkat" - Release amd64 (20101007)
Package: alsa-driver (not installed)
ProcEnviron:
LANG=en_US.utf8
SHELL=/bin/bash
ProcVersionSignature: Ubuntu 2.6.35-22.35-generic 2.6.35.4
Tags: maverick
Uname: Linux 2.6.35-22-generic x86_64
UserGroups: adm admin cdrom dialout lpadmin plugdev sambashare
dmi.bios.date: 05/10/2007
dmi.bios.vendor: Award Software International, Inc.
dmi.bios.version: V1.11
dmi.board.name: 0A88h
dmi.board.vendor: Board Manufacturer
dmi.chassis.asset.tag: INA74206SB
dmi.chassis.type: 3
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnAwardSoftwareInternational,Inc.:bvrV1.11:bd05/10/2007:svnHewlett-Packard:pnHPdx2255MT(RL028AV):pvr:rvnBoardManufacturer:rn0A88h:rvr:cvnHewlett-Packard:ct3:cvr:
dmi.product.name: HP dx2255 MT(RL028AV)
dmi.sys.vendor: Hewlett-Packard
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