[Bug 654936] Missing required logs.

Brad Figg brad.figg at canonical.com
Sat Sep 17 17:18:11 UTC 2011


This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 654936

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Changed in: linux (Ubuntu Maverick)
       Status: New => Incomplete

** Tags added: maverick

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https://bugs.launchpad.net/bugs/654936

Title:
  Maverick 10.10 server does not boot on IBM x3650 M2

Status in “grub2” package in Ubuntu:
  New
Status in “linux” package in Ubuntu:
  Incomplete
Status in “grub2” source package in Maverick:
  New
Status in “linux” source package in Maverick:
  Incomplete

Bug description:
  Problem:
    The 10.10 server RC cd does not boot on my IBM x3650 M2 server.

  How to reproduce:
    Burn the Maverick amd64 server Release Candidate image to a CD. Insert the cd on the cd-rom drive of a IBM x3650 M2, boot the server from the cd.
    A black grub window will show up, instead of the ubuntu language choice menu. Clicking on the "install" option will display the message "error: cannot allocate protected mode pages" "you need to load the kernel first" (screenshots attached)

  Further information:
    The 10.04 server cd worked fine on this machine when I took the same steps.
    I booted a desktop with the same cd and checked it for defects. No problems found.
    I checked the md5sum of the image
    (released 2010-10-01, 79401d63a2d87fe8a92f39c1f50581fc *ubuntu-10.10-rc-server-amd64.iso)
    I found something on http://www.mail-archive.com/grub-devel@gnu.org/msg15081.html, this bug may be related with grub and EFI.

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