[Bug 840675] Re: 10.10 installation failed on old dell

Timothy Mayoh timothy.mayoh at gmail.com
Sat Sep 3 23:42:18 UTC 2011


Thank you for taking the time to report this issue and helping to make
Ubuntu better. Examining the information you have given us, this does
not appear to be a bug report so I will close it and give further
assistance in your question page at the support tracker. We understand
the difficulties you are facing, but it would make more sense to raise
problems you are having just in the support tracker at
https://answers.launchpad.net/ubuntu if you are uncertain if they are
bugs, instead of reporting in both places. For help on reporting bugs,
see https://help.ubuntu.com/community/ReportingBugs.

** Changed in: ubiquity (Ubuntu)
       Status: New => Invalid

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https://bugs.launchpad.net/bugs/840675

Title:
  10.10 installation failed on old dell

Status in “ubiquity” package in Ubuntu:
  Invalid

Bug description:
  using a, i think you call it, a mirror-image or iso but anyway it's a
  cd/rw i wrote the 10.10 meerkat to months ago but never used. my
  snafu, when i went to install it in an old borrowed dell, intending to
  erase windows entirely, changed the boot sequence to D:, inserted the
  cd/rw, it told me i'd need 2gig of space to install, i actually
  managed to install it. i thought. maybe because i elected to encrypt
  my files or some other thing but at any rate i soon lost all
  functionality. couldn't even shut it down. at least one of my snafu's
  was, during the first installation attempt, i failed to note that i'd
  forgotten to disconnect my 250gig ext-hd and my 8gig flashdrive. on
  the 2nd attempt to install, having disconnected these, it informed me
  3 partitions would be erased but now i'd need 60gig of space to
  install. i went for it. then i get this message not halfway through:

  INSTALLATION FAILED

  (symbol) The installer encountered an error  copying files to the hard
  disk.

  [errno5] input/output error

  This is often due tto a faulty CD/DVD disk or drive, or a faulty hard
  disk. It may help to clean the CD/DVD drive lens (explaining where I
  can buy one), to check whether the hard disk is old and in need of
  replacement (it's old but was working fine with windows before the
  installation), or to move the system to a cooler environment (it's in
  the basement).

  i clicked "close" on that message and indeed did get the next message
  about where to report this as well as requesting i include or "attach
  the files /var/log/syslog and /var/log/partman to your bug" but gave
  no clue as to how i would be able to do this. as i do not believe this
  to be bug-related per se but neither do i know where else to file it,
  will file it here and at http://answers.launchpad.net/ubuntu/ --
  hopefully someone will send this on to where it needs to go, thanks in
  advance.

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