[Bug 840675] [NEW] 10.10 installation failed on old dell

steven riddle 840675 at bugs.launchpad.net
Sat Sep 3 23:23:32 UTC 2011


Public bug reported:

using a, i think you call it, a mirror-image or iso but anyway it's a
cd/rw i wrote the 10.10 meerkat to months ago but never used. my snafu,
when i went to install it in an old borrowed dell, intending to erase
windows entirely, changed the boot sequence to D:, inserted the cd/rw,
it told me i'd need 2gig of space to install, i actually managed to
install it. i thought. maybe because i elected to encrypt my files or
some other thing but at any rate i soon lost all functionality. couldn't
even shut it down. at least one of my snafu's was, during the first
installation attempt, i failed to note that i'd forgotten to disconnect
my 250gig ext-hd and my 8gig flashdrive. on the 2nd attempt to install,
having disconnected these, it informed me 3 partitions would be erased
but now i'd need 60gig of space to install. i went for it. then i get
this message not halfway through:

INSTALLATION FAILED

(symbol) The installer encountered an error  copying files to the hard
disk.

[errno5] input/output error

This is often due tto a faulty CD/DVD disk or drive, or a faulty hard
disk. It may help to clean the CD/DVD drive lens (explaining where I can
buy one), to check whether the hard disk is old and in need of
replacement (it's old but was working fine with windows before the
installation), or to move the system to a cooler environment (it's in
the basement).

i clicked "close" on that message and indeed did get the next message
about where to report this as well as requesting i include or "attach
the files /var/log/syslog and /var/log/partman to your bug" but gave no
clue as to how i would be able to do this. as i do not believe this to
be bug-related per se but neither do i know where else to file it, will
file it here and at http://answers.launchpad.net/ubuntu/ -- hopefully
someone will send this on to where it needs to go, thanks in advance.

** Affects: ubiquity (Ubuntu)
     Importance: Undecided
         Status: New

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https://bugs.launchpad.net/bugs/840675

Title:
  10.10 installation failed on old dell

Status in “ubiquity” package in Ubuntu:
  New

Bug description:
  using a, i think you call it, a mirror-image or iso but anyway it's a
  cd/rw i wrote the 10.10 meerkat to months ago but never used. my
  snafu, when i went to install it in an old borrowed dell, intending to
  erase windows entirely, changed the boot sequence to D:, inserted the
  cd/rw, it told me i'd need 2gig of space to install, i actually
  managed to install it. i thought. maybe because i elected to encrypt
  my files or some other thing but at any rate i soon lost all
  functionality. couldn't even shut it down. at least one of my snafu's
  was, during the first installation attempt, i failed to note that i'd
  forgotten to disconnect my 250gig ext-hd and my 8gig flashdrive. on
  the 2nd attempt to install, having disconnected these, it informed me
  3 partitions would be erased but now i'd need 60gig of space to
  install. i went for it. then i get this message not halfway through:

  INSTALLATION FAILED

  (symbol) The installer encountered an error  copying files to the hard
  disk.

  [errno5] input/output error

  This is often due tto a faulty CD/DVD disk or drive, or a faulty hard
  disk. It may help to clean the CD/DVD drive lens (explaining where I
  can buy one), to check whether the hard disk is old and in need of
  replacement (it's old but was working fine with windows before the
  installation), or to move the system to a cooler environment (it's in
  the basement).

  i clicked "close" on that message and indeed did get the next message
  about where to report this as well as requesting i include or "attach
  the files /var/log/syslog and /var/log/partman to your bug" but gave
  no clue as to how i would be able to do this. as i do not believe this
  to be bug-related per se but neither do i know where else to file it,
  will file it here and at http://answers.launchpad.net/ubuntu/ --
  hopefully someone will send this on to where it needs to go, thanks in
  advance.

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