OpenOffice insert graphics, print and sometimes save=frozen client

Scott Balneaves sbalneav at
Fri Sep 14 05:03:36 BST 2007

On Thu, Sep 13, 2007 at 10:11:10PM -0400, Todd O'Bryan wrote:
> I'm seeing the same thing in my lab and it's getting downright annoying.
> I keep telling my students that the problem is my inability to correctly
> configure everything, but they're starting to think that Windows is less
> crash-prone than Linux and I don't want to be responsible for that
> perception.

If people want these problems fixed, they're going to have to start giving
us DETAILED information.  We've already got Jim's website thing, we know what's
causing that, but in this whole thread, all we've got to go on is that
it's "less stable" than something else.

That doesn't give me anything to go on, at all.

Here's what we need:

a COMPLETE description of your server, including:
Motherboard type/model number
Amount of memory
video card in server
output of lspci -vv

A COMPLETE description of your network, including:
brands of switches used

a COMPLETE description of your thin clients, including:
Motherboard type/model number
Amount of memory
video card in client
output of lspci -vv

listing of your lts.conf file, if any
listing of your .xsession-errors
any relevent output from dmesg, /var/log

and, if a program crashes, locks up, etc:

What steps you can take to make it fail
if a document/website/email/attachment etc
causes the failure, a copy of that sent to one of the developers.


Scott L. Balneaves | "Eternity is a very long time,
Systems Department |  especially towards the end."
Legal Aid Manitoba |    -- Woody Allen

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