Adoption Blocker - Canonical does not sell support

[John Arbash Meinel]

DeeJay wrote:
> On Fri, 2008-02-01 at 13:11 +0100, Nathan Johnson wrote:
>> As far as I can tell, Canonical does not sell support services for
>> Bazaar.
>> I wrote the support department
>> (at http://canonical.com/support/webtolead)
>> an inquiry about Bazaar support a few days ago and haven't gotten any
>> response.
>> There is also no notice of available purchaseable support services on
>> the Bazaar or Canonical web site.
> 
> And James Westby replied:
> 
> "I don't know of any paid support options at the moment, but that
> doesn't mean they are not available...
> 
> Also, does the support have to come from Canonical?"
> 
> 
> Maybe Nathan, the OP, had looked at -
>  http://bazaar-vcs.org/BzrSupport
> 
> and seen this:
> 
> "If you want formal support for Bazaar, that can be arranged from
> Canonical, who provide 24x7 telephone support for Ubuntu as well."
> 
> If that is not a correct statement of fact, perhaps it should be changed?
> 
> DJ
> 
> 

Actually Canonical *is* offering commercial support.

John
=:->