Adoption Blocker - Canonical does not sell support

[DeeJay]

On Fri, 2008-02-01 at 13:11 +0100, Nathan Johnson wrote:
>
> As far as I can tell, Canonical does not sell support services for
> Bazaar.
> I wrote the support department
> (at http://canonical.com/support/webtolead)
> an inquiry about Bazaar support a few days ago and haven't gotten any
> response.
> There is also no notice of available purchaseable support services on
> the Bazaar or Canonical web site.

And James Westby replied:

"I don't know of any paid support options at the moment, but that
doesn't mean they are not available...

Also, does the support have to come from Canonical?"


Maybe Nathan, the OP, had looked at -
 http://bazaar-vcs.org/BzrSupport

and seen this:

"If you want formal support for Bazaar, that can be arranged from
Canonical, who provide 24x7 telephone support for Ubuntu as well."

If that is not a correct statement of fact, perhaps it should be changed?

DJ