[xubuntu-users] Firefox fails accessing microphone

Florian Coste fcoste21 at gmail.com
Thu Sep 24 20:13:06 UTC 2015


Hello,

I'm not an expert, but maybe it's more an issue related to the website
uberconference.com that something related to Xubuntu, don't you think ?
Moreover, you're saying that it doesn't work on a Windows VM. Do you know
if your microphone works with other application ?

Maybe the best way is to ask them to solve the problem by themselves :
http://help.uberconference.com/customer/portal/emails/new

By the way, there is other tools to make a videoconference, if you want.
You can use Firefox Hello <https://www.mozilla.org/en-US/firefox/hello/>,
or you can try with linphone <https://www.linphone.org/>

Cheers,
Florian


2015-09-24 7:23 GMT-07:00 Antoine Pitrou <solipsis at pitrou.net>:

>
> Hello,
>
> I am trying to call into a conferencing website (uberconference.com,
> namely) and it can't seem to access my microphone.  The uberconference
> diagnosis page says "Failed to access your microphone".
>
> (you may be able to try yourself here, although an account may be
> needed:
> https://www.uberconference.com/system/call)
>
> What's weird is that the microphone device is perfectly visible and
> activated in the PulseAudio control panel.
>
> I tried with Firefox extensions disabled, with the same result.
> This is Firefox 41.0 on Xubuntu 15.04.
>
> (the extra weird thing is that the same failure also occurs on a
> Windows VM...)
>
> Does anyone know what the issue could be, or where I could look to try
> and debug this?
>
> Regards
>
> Antoine.
>
>
>
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