[xubuntu-users] HP Deskjet 3520 e -all - one

[Steven Grace]

On 12/31/2013 09:53 PM, john hill wrote:
> I'm assisting computer users to install Xubuntu in place of Windows XP.
>
> One case is using Xubuntu 12.04.3 and the above printer. The printer
> appears to be recognised by the PC and the recommended HP driver
> installed. However a print operation sends the job to the printer but
> that's where it ends. There is no response from the printer, not printed
> document.
> The only alternative driver selection produces the same result.
> A fix to this problem would be greatly appreciated - as this program is
> converting Windows users to Linux users and obviously I want the
> conversion to be a positive experience for the ex Windows users.

It would be helpful to tell us how the printer is connected. USB? Network?