[xubuntu-users] thunderbird - setting up

[Norman Silverstone]

On Tue, 2012-05-22 at 21:57 +1200, ru wrote:
> On 22/05/12 21:02, Norman Silverstone wrote:
> > On Mon, 2012-05-21 at 23:19 -0400, Ric Moore wrote:
> >> On 05/21/2012 03:06 PM, Norman Silverstone wrote:
> >>> Having used Evolution since I started using Ubuntu (Warty) I decided to
> >>> give Thunderbird a try. So far I have been able to receive messages but
> >>> I am unable to send. I think that is because I cannot access the SMPT
> >>> server because I need to enter a password. Could some one please point
> >>> me to where I can do this, please?

> >> When it asks for the password, just enter it AFTER you check the tic box
> >> to remember the password. From then on, it's automatic. Ric
> >>
> > Ric - I would happily do this if I were being asked for a password but I
> > am not. Let me explain what I have tried. On finding that I could not
> > send an email I went to Edit ->  Account Settings ->  Outgoing Server
> > (SMTP) ->  Edit but there is nowhere there to enter a password. I must be
> > missing something so obvious that I cannot see it.
> >> 
> >
> Hello, if you want to clear your Password in Thunderbird so it prompts 
> you to enter it again, In Thunderbird go to Edit - Preferences - 
> Security  - Saved Passwords highlight your Account and click remove, 
> (this wont remove your Account just your password)  Close Thunderbird 
> and re open it.  you should be prompted you to re enter your Password, 
> you may have to click Get Mail.
> 
> Hope this helps

Thanks, very helpful indeed. The password seems to have been entered
correctly and, in fact, mail is being received satisfactorily. So, the
problem must lie somewhere else. I am able to contact the SMTP server
from another machine running Evolution so I can assume the connection is
OK. Any suggestions, please, on how to troubleshoot this problem.

Norman